[False Positive] app.btinsights.ai is being blocked by MalwareBytes

[BTInsights]

Hi, a customer is reporting that we are being blocked by their MalwareBytes, but we should not be since we have no affiliation with any phishing software.

 

We ran scans for both of our URLs through virustotal and have not been flagged by any security vendors.

VirusTotal - URL

VirusTotal - Domain - app.btinsights.ai

VirusTotal - URL

@TeMerc or anyone, would you be able to unblock our domains on MalwareBytes?

Thanks so much!

 

 

[Porthos]

This is a Browser Guard exclusive "Heuristic" block. I have moved your post to the correct section so the Browser Guard team can address it.

Edited February 5 by Porthos

[BjelakovicL]

Hi,

The site has been whitelisted. Please allow 15-30 minutes for the changes to take effect.