SELewis Posted February 5 ID:1615821 Share Posted February 5 I'm trying to install a new program (Payroll Manager - part of Moneysoft) and Malwarebytes is preventing it. the website is a trusted website. I've inserted the website in the Allow List in Malwarebytes but it's still not working . See below Website Blocked: moneysoft.co.uk v2.6.20 | Heuristics: suspicious content Link to post
Porthos Posted February 5 ID:1615824 Share Posted February 5 While you wait for staff to unblock, click the following to download the software. Link to post
SELewis Posted February 5 Author ID:1615827 Share Posted February 5 Sorry - i don't undertand what you mean! What am i clicking . why are you refering to staff. Link to post
Staff TeMerc Posted February 5 Staff ID:1615830 Share Posted February 5 1 hour ago, SELewis said: I'm trying to install a new program (Payroll Manager - part of Moneysoft) and Malwarebytes is preventing it. the website is a trusted website. I've inserted the website in the Allow List in Malwarebytes but it's still not working . See below Website Blocked: moneysoft.co.uk v2.6.20 | Heuristics: suspicious content Hello- We do not show either the domain nor the IP which the domain resides on in our database, was this perhaps a Browser Guard block only? Link to post
SELewis Posted February 5 Author ID:1615834 Share Posted February 5 the error page says Malwarebyte browser guard Link to post
Staff Solution BjelakovicL Posted February 6 Staff Solution ID:1615932 Share Posted February 6 Hi, The site has been whitelisted. Please allow 15-30 minutes for the changes to take effect. Link to post
SELewis Posted February 6 Author ID:1615973 Share Posted February 6 Thank you So much. All working now! Link to post
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