estonianwaffle Posted January 28 ID:1614352 Share Posted January 28 Hello, i've been infected with the Trojan.CoinMiner. The coinminer created an exe inside this folder C:\ProgramData\dzxbpzchexga Please help, i am very scared. Link to post Share on other sites More sharing options...
Porthos Posted January 28 ID:1614353 Share Posted January 28 @estonianwaffle Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove pesky malware. Please do the following so that we may take a closer look at your system for any possible infections. Do these 2 steps FIRST so that files and folders are set to SHOW, plus also, Turn OFF Windows Fast Start. Show-Hidden-Folders-Files-Extensions https://forums.malwarebytes.com/topic/299345-show-hidden-folders-files-extensions/ Disable-Fast-Startup https://forums.malwarebytes.com/topic/299350-disable-fast-startup/ Then please restart the computer and do the following. WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool. The tool also downloads and runs a file called FRSTEnglish. Please allow it to run. In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Desktop or on the hidden Public desktop (usually C:\Users\Public\Desktop), please upload that file on your next reply Then be patient for the next expert to take your case. Thank you Link to post Share on other sites More sharing options...
estonianwaffle Posted January 28 Author ID:1614358 Share Posted January 28 Hi, here is the file mbst-grab-results.zip Link to post Share on other sites More sharing options...
MKDB Posted January 28 ID:1614393 Share Posted January 28 Hello @estonianwaffle and My name is MKDB and I will assist you. Let's keep these principles as we proceed. Make sure to read the entire post below first. Please follow the steps in the given order and post back the log files. Please attach all log files into your post. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. As English is not my native language, please do not use slang or idioms. It may be hard for me to understand. If you do not respond within 4 days, your topic will be closed. Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure. Please give me some time to review what you have posted! Thank you! Link to post Share on other sites More sharing options...
MKDB Posted January 28 ID:1614398 Share Posted January 28 @estonianwaffle We will use Farbar Recovery Scan Tool (FRST) to run a fix. FRST was downloaded together with MBST and should be located in your download folder: C:\Users\Kasutaja\Downloads\FRSTEnglish.exe The fix may take some time, please be very patient and do not interfere. More steps will follow. Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\Kasutaja\Downloads\ in your case. You will find the file FRSTEnglish.exe (FRST) as well in this folder. Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST. Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about. Please note: This Fix will remove all temporary files, empty recycle bin and will remove cookies and may result in some websites indicating they do not recognize your computer. It may be necessary to receive and apply a verification code. Please note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program, agree to the request. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. fixlist.txt Link to post Share on other sites More sharing options...
MKDB Posted January 30 ID:1614779 Share Posted January 30 Hi @estonianwaffle, do you still need help? If so, please follow my instructions and post the logfiles. Thank you. Link to post Share on other sites More sharing options...
MKDB Posted January 31 ID:1615123 Share Posted January 31 Due to the lack of feedback, I do not follow this topic any longer. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you. Link to post Share on other sites More sharing options...
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