Horadrimus Posted January 23 ID:1613158 Share Posted January 23 Hello, My AV is detecting strange activity from cmd.exe and blocking connection for it. Process using 4gb+ ram and high cpu. Tried running malwarebytes and it did quarantine some detected issues but problem still persist. Link to post Share on other sites More sharing options...
MKDB Posted January 23 ID:1613164 Share Posted January 23 Hello @Horadrimus and My name is MKDB and I will assist you. Let's keep these principles as we proceed. Make sure to read the entire post below first. Please follow the steps in the given order and post back the log files. Please attach all log files into your post. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. As English is not my native language, please do not use slang or idioms. It may be hard for me to understand. If you do not respond within 4 days, your topic will be closed. Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure. Please download the Malwarebytes Support Tool (MBST). Run MBST and accept license agreement. In the left navigation pane of MBST, click Advanced. In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine. A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply. Link to post Share on other sites More sharing options...
Horadrimus Posted January 23 Author ID:1613169 Share Posted January 23 mbst-grab-results.zipHello, here is log generated with MBST Link to post Share on other sites More sharing options...
MKDB Posted January 23 ID:1613172 Share Posted January 23 @Horadrimus We will use Farbar Recovery Scan Tool (FRST) to run a fix. FRST was downloaded together with MBST and should be located in your download folder: C:\Users\karwa\Downloads\FRSTEnglish.exe The fix may take some time, please be very patient and do not interfere. Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\karwa\Downloads\ in your case. You will find the file FRSTEnglish.exe (FRST) as well in this folder. Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST. Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about. Please note: This Fix will remove all temporary files, empty recycle bin and will remove cookies and may result in some websites indicating they do not recognize your computer. It may be necessary to receive and apply a verification code. Please note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program, agree to the request. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. fixlist.txt Link to post Share on other sites More sharing options...
Horadrimus Posted January 23 Author ID:1613177 Share Posted January 23 Here is the fixlog Fixlog.txt 1 Link to post Share on other sites More sharing options...
MKDB Posted January 23 ID:1613179 Share Posted January 23 @Horadrimus Well done. Does your AV program still gives you those notifications? Let's do some scans to check the results. 1️⃣ Run FRST from your download folder again. Do not change any settings. Press the Scan button. FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run. Please attach these logfiles to your next reply. 2️⃣ I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If Microsoft SmartScreen blocks the download, click through to save the file This tool is safe. Smartscreen is overly sensitive. If SmartScreen blocks the file from running click on More info and Run anyway Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Link to post Share on other sites More sharing options...
Horadrimus Posted January 23 Author ID:1613181 Share Posted January 23 AV stopped with notifications, and cmd.exe is not hogging to memory and cpu anymore Here are results of the scan. FRST.txtAddition.txtSecurityCheck.txt Link to post Share on other sites More sharing options...
Solution MKDB Posted January 23 Solution ID:1613182 Share Posted January 23 @Horadrimus That looks much better now. 🙂 Let's run a scan with MBAM. 1 Link to post Share on other sites More sharing options...
Horadrimus Posted January 23 Author ID:1613183 Share Posted January 23 Scan.txt No detections after scan 1 Link to post Share on other sites More sharing options...
Horadrimus Posted January 23 Author ID:1613186 Share Posted January 23 @MKDB Thanks for your fine work Link to post Share on other sites More sharing options...
MKDB Posted January 23 ID:1613219 Share Posted January 23 (edited) @Horadrimus You are most welcome! 😃 You should update some programs (if your still need them) or uninstall them (if you don't need them anymore): Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 v.14.36.32532.0 Warning! Download Update Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 v.14.36.32532.0 Warning! Download Update Discord v.1.0.9013 Warning! Download Update K-Lite Codec Pack 18.0.3 Standard v.18.0.3 Warning! Download Update JDownloader 2 v.2.0 Warning! Suspected Adware! If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware and Malwarebytes AdwCleaner. Before uninstallation and scanning it is necessary to consult in the forum where cure is provided for you!!! Thank you for your cooperation. You can use KpRm to remove FRST and other tools. Please download KpRm by kernel-panik and save it to your desktop. Right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, select Delete Tools under Actions. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log may open in Notepad titled kprm-(date).txt. I do not need it. Just close Notepad if it shows up. A few final recommendations can be found here: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Edited January 23 by MKDB Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 23 Root Admin ID:1613240 Share Posted January 23 We're glad that we were able to assist you. The following information will help you to keep your computer and data safer as well as improve your overall privacy Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. https://www.howtogeek.com/780233/best-password-manager/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download https://patchmypc.com/about-us Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Cybersecurity basics & protection Everything you need to know about cybercrime https://www.malwarebytes.com/cybersecurity Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you 1 Link to post Share on other sites More sharing options...
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