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a identity essential invitation was mistakenly rejected by my spouse.

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i've tried to share with him with subsequent invitations but i keep getting a pop up message that says "Activation link was not sent"  "Cannot share license"  

Can i delete or reset the rejected invitation so as to successfully share with him with another invitation?


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  • Administrators

@BJMac, Thanks for alerting us to this issue. I am sorry for the inconvenience that you may have encountered. When an invite is rejected, there should be a delete option, which I verified is currently missing. We have opened an internal bug so that this functionality can be added.

My colleague will also connect with you shortly to clarify that they have reinvited your invitee as a support ticket was opened and update will be provided to the original response, I see in the system.


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