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Help with Crypto Clipper


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AdwCleaner.txtI seem to have been infected with a Crypto Clipper. Every time I copy a cryptocurrency address, it changes it to the attacker's address. I have tried to remove it myself, but have not been able to do so. Malware Bytes does not find it in the scan.

Attached the Malware Bytes, AdwCleaner, Farbar scan reports.

would appreciate any help u can give me.

mb_report.txt Addition.txt AdwCleaner.txt FRST.txt

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Welcome smile.png
 
I'll be helping you with your computer.
 
Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding.
 
Please take note of the guidelines for this fix:

  • Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated.
  • First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer.
  • Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me.
  • Please read ALL instructions carefully and perform the steps fully and in the order they are written.
  • If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean.
  • Continue to read and follow my instructions until I tell you that your machine is clean.
  • If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed.
  • Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. smile.png

Let's begin... smile.png

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Temporarily disable your AntiVirus and AntiSpyware protection - instructions here.
Please visit the ESET Online Scanner website

  • Click the One-Time Scan button to download the esetonlinescanner.exe file to the Desktop
  • Double click esetonlinescanner.exe. then the GetStarted button.
  • Accept the Terms of Use  and the Get Started again.
  • Enable reccomended options, and continue.
  • Select the Full scan
  • Enable Eset to detect and quarantine potentially unwanted applications
  • Click StartScan
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan.
  • When completed it'll show a list of "Threats found", click beneath it on Save to text file.... and save it as ESET log.txt on your Desktop.
  • Then click Do not clean. Place a checkmark at Delete application's data on close, click Finish and close the program.

Post the ESET log.txt report.
 
Don't forget to re-enable previously switched-off protection software!!

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10 hours ago, JSntgRvr said:

Welcome smile.png
 
I'll be helping you with your computer.
 
Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding.
 
Please take note of the guidelines for this fix:

  • Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated.
  • First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer.
  • Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me.
  • Please read ALL instructions carefully and perform the steps fully and in the order they are written.
  • If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean.
  • Continue to read and follow my instructions until I tell you that your machine is clean.
  • If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed.
  • Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. smile.png

Let's begin... smile.png

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Temporarily disable your AntiVirus and AntiSpyware protection - instructions here.
Please visit the ESET Online Scanner website

  • Click the One-Time Scan button to download the esetonlinescanner.exe file to the Desktop
  • Double click esetonlinescanner.exe. then the GetStarted button.
  • Accept the Terms of Use  and the Get Started again.
  • Enable reccomended options, and continue.
  • Select the Full scan
  • Enable Eset to detect and quarantine potentially unwanted applications
  • Click StartScan
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan.
  • When completed it'll show a list of "Threats found", click beneath it on Save to text file.... and save it as ESET log.txt on your Desktop.
  • Then click Do not clean. Place a checkmark at Delete application's data on close, click Finish and close the program.

Post the ESET log.txt report.
 
Don't forget to re-enable previously switched-off protection software!!

Srry for the delay, here are the logs

Fixlog.txt ESE log.txt

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  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Please re-scan with  EnglishFRST.exe and post new logs

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25 minutes ago, JSntgRvr said:
  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Please re-scan with  EnglishFRST.exe and post new logs

DoneFixlog.txt

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  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Please re-scan with  EnglishFRST.exe and post new logs

Edited by JSntgRvr
Typo
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4 minutes ago, JSntgRvr said:
  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Please re-scan with  EnglishFRST.exe and post new logs

Here it is Fixlog.txt

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  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Please re-scan with  EnglishFRST.exe and post new logs

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29 minutes ago, JSntgRvr said:
  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Please re-scan with  EnglishFRST.exe and post new logs

Appreciate your help, here you go

Fixlog.txt

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Those folders are resisting. Let try to remove the files within:

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

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21 minutes ago, JSntgRvr said:

Those folders are resisting. Let try to remove the files within:

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Fixlog.txtHere you go again

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Leta bypass the appdata folder:

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

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3 minutes ago, JSntgRvr said:

Leta bypass the appdata folder:

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

This one was quite fast

Fixlog.txt

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Press the Windows key +R

Copy and paste the following in the run command:

"%LOCALAPPDATA%\Google\Chrome\User Data"

Browse to the following folders and delete:

HENG_Chrome-001
HENG_Chrome-002
HENG_Chrome-003
HENG_Chrome-004
HENG_Chrome-005
HENG_Chrome-006
HENG_Chrome-007
HENG_Chrome-008
HENG_Chrome-009

Let me know of any error.

Edited by JSntgRvr
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51 minutes ago, JSntgRvr said:

Press the Windows key +R

Copy and paste the following in the run command:

%LOCALAPPDATA%\Google\Chrome\User Data

Browse to the following folders and delete:

HENG_Chrome-001
HENG_Chrome-002
HENG_Chrome-003
HENG_Chrome-004
HENG_Chrome-005
HENG_Chrome-006
HENG_Chrome-007
HENG_Chrome-008
HENG_Chrome-009

Let me know of any error.

Done, what do I do now?

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Logs are clear. Just files that need to be checked for integrity:

 

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

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34 minutes ago, JSntgRvr said:

Logs are clear. Just files that need to be checked for integrity:

 

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Fixlog.txtDone, the Clipper is still there btw :(

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Lets try this again:

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

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26 minutes ago, JSntgRvr said:

Lets try this again:

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved.
  • Start FRST (FRST64) with Administrator privileges
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Fixlog.txtHere is the new log

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