Jump to content

Not letting me add the year subscription


Meems

Recommended Posts

5 hours ago, Meems said:

Just paid for the 5 devices' sub, for a year, but it wont let me activate it.  

You need to use the new key provided for your new subscription.

If that fails,

This is one issue only the support desk can address. The forum can not deal with license issues.

Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help

Please submit only one ticket/request. Additional tickets will increase the delay.

Be advised it can take 3-5 weekdays for a response after the automated reply with your ticket number.

 

 

Link to post
34 minutes ago, Meems said:

i'll wait til this trial runs out and then try again.

If you did not cancel the trial it was going to auto-bill your card when the trial is over.

You could end up paying twice if you bought a separate subscription.

EDIT:   I forgot this was Windows.

Edited by Porthos
Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.