CurseForge standalone runs slowly when exploit protection is on

[Overwolf]

Hey guys,
It seems that CurseForge standalone users - https://www.curseforge.com/download/app have an issue with enabling " exploit protection" in the Malwarebytes app



After users disable this option, the app runs smoothly. Can you help us understand why this happens and what can be done to improve the experience? Or is it necessary to whitelist something on your end?

[Porthos]

@Overwolf We need logs showing the detection/block. Also most exploit detection's are caused by users changing default settings despite the warning.

You can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

 

If you click on the View option you should get something similar to the following with other options available.

 

 

 

 

Thank you

 

[Overwolf]

Hey there :)

We looked into it and sadly our detection history is empty... There isn't anything there.
What can be the curse of this slowness then?

[Porthos]

On 12/31/2023 at 4:15 AM, Overwolf said:

After users disable this option, the app runs smoothly. Can you help us understand why this happens and what can be done to improve the experience? Or is it necessary to whitelist something on your end?

It is possible when 4.6.8 gets released it will be corrected.

If not users might have to whitelist it on their end.

https://support.malwarebytes.com/hc/en-us/articles/360038479234-Add-to-the-Allow-List-in-Malwarebytes-for-Windows-v4

[Overwolf]

Do we have any ETA for 4.6.8? Whitelisting the app didn't help :(

[Porthos]

I believe I read this or next week. I will give you a heads-up when it is available.

 

[Overwolf]

Thank you very much!

[Porthos]

@Overwolf Users can now check for updates manually and get 4.6.8

[Overwolf]

Thanks we will let them now and check our selfs as well 🙏

[Overwolf]

I am sorry to inform you that the issues have not been resolved. What other options do we have to try and resolve them?

[Porthos]

1 hour ago, Overwolf said:

What other options do we have to try and resolve them?

 

On 1/1/2024 at 10:09 AM, Porthos said:

If not users might have to whitelist it on their end.

https://support.malwarebytes.com/hc/en-us/articles/360038479234-Add-to-the-Allow-List-in-Malwarebytes-for-Windows-v4

 

[Overwolf]

It seems that even after whitelisting the application, folder, and the URL endpoint, noting really helps :(
It is better in this version but the app is still laggy and assets still take a long time to load when "exploit protection" is on

[Overwolf]

Hey @Porthos

It seems that the issue isn't getting fixed, and more and more users are having the same issue, what else can we try?

[Overwolf]

@leo3487 Have you enabled - "exploit protection" ?

[Therealscdc]

I have Malwarebytes Premium, with "Exploit Protection" enabled.  And it bogs Curseforge down to a crawl.  I have to quit Malwarebytes, do my open Curseforge and do my updates, then restart Malwarebytes.  I'm on the latest update as well.  USA Version 4.6.7.301

[Therealscdc]

I have these options enabled.  Even as a protected app.  Still the problem persists.

Hey Malwarebytes team, a lot of people are very frustrated by this.  Curseforge is a widely used app among the gaming community.  We need some guidance on this, not only so we do not have to add it to the protected apps and it can get scanned, but how to fix this issue.

[Therealscdc]

I forgot to add, when Curseforge is opened, this is what apps show up as opened in the task manager.

 

[David H. Lipman]

@Therealscdc

Malwarebytes is currently

Please try;  http://downloads.malwarebytes.com/file/mb4_offline

It will download the full offline installer and update the product to the latest version.

If you have issue, please start your own thread.  This is @Overwolf's thread.

Thank you.

Edited January 21 by David H. Lipman
Edited for content, clarity, spelling and/or grammar

[Porthos]

1 hour ago, Therealscdc said:

I have these options enabled. 

 

1 hour ago, Therealscdc said:

Turn this off.

In fact, reset the exploit section to Default.

[Overwolf]

1 hour ago, David H. Lipman said:

@Therealscdc

Malwarebytes is currently

Please try;  http://downloads.malwarebytes.com/file/mb4_offline

It will download the full offline installer and update the product to the latest version.

If you have issue, please start your own thread.  This is @Overwolf's thread.

Thank you.

We are cool with it. if any of our users have this issue as well, they can join my thread :)

Edited January 21 by Overwolf

[Overwolf]

16 minutes ago, Porthos said:

 

Turn this off.

In fact, reset the exploit section to Default.

We will give that a try and report back...

[Overwolf]

@Porthos Sadly, we don't have this option because we do not have a Malwarebytes Premium sub :(

@Therealscdc Can you please check and see if this helps fixing our issue? 

[Therealscdc]

I installed the latest version from the post above, and that seemed to have solved the problem.  I am keeping exploit protection enabled.  I want to keep my PC as locked down as possible.

Tried again this morning and CurseForge loaded quickly and did the updates.   I having been able to reboot since installing the latest version of Malwarebytes, so I will try again after a reboot.

I wonder why I even had to re-install the software and why it didn't auto-update the base engine.

[Overwolf]

Thank you very much for your help!! I will let our other users know and try this as well!