Cronos42 Posted December 27, 2023 ID:1607624 Share Posted December 27, 2023 Since a few days, at least, major e-commerce site bol.com gets blocked (403: access denied). Link to post
Porthos Posted December 27, 2023 ID:1607626 Share Posted December 27, 2023 Do you have a screenshot of the block? Are saying Malwarebytes is blcking the site? Link to post
Staff blender Posted December 27, 2023 Staff ID:1607638 Share Posted December 27, 2023 Hello, It was tracking[.]bol[.]com that was blocked. Not seeing anything there now so it will be unblocked in the next database update. Usually takes about an hour. Thank you for reporting. 1 Link to post
Cronos42 Posted December 28, 2023 Author ID:1607713 Share Posted December 28, 2023 05:51 CET and it's still blocked. Link to post
Porthos Posted December 28, 2023 ID:1607715 Share Posted December 28, 2023 @Cronos42Be sure you update the Malwarebytes program. If you have the browser guard extension do the following. Link to post
Porthos Posted December 28, 2023 ID:1607716 Share Posted December 28, 2023 I had no issues reaching the site with 3 different browsers. 1 Link to post
Cronos42 Posted December 28, 2023 Author ID:1607729 Share Posted December 28, 2023 Malwarebytes Privacy is version 3.17.0.830. Malwarebytes is 4.6.7.301 (updated it just now). Browserguard wants me to go Premium, but I already have subscriptions to Malwarebytes. Bol.com is still blocked. Link to post
Porthos Posted December 28, 2023 ID:1607731 Share Posted December 28, 2023 27 minutes ago, Cronos42 said: Malwarebytes Privacy is version 3.17.0.830. Can you reach the site with the VPN off? If so, what country and city is the VPN set for. 30 minutes ago, Cronos42 said: Browserguard wants me to go Premium Browser guard is a free extension for the browser. Link to post
Cronos42 Posted December 28, 2023 Author ID:1607777 Share Posted December 28, 2023 I can reach the site when the VPN is off. The VPN is set for Amsterdam, The Netherlands. Link to post
Porthos Posted December 28, 2023 ID:1607789 Share Posted December 28, 2023 (edited) 2 hours ago, Cronos42 said: I can reach the site when the VPN is off. Malwarebytes VPN does not block sites. Many sites block the use of VPN's. I was able to reproduce the block. Took me a few tries but changing the Amsterdam server address let me access the site. Click then refresh the page until you connect Edited December 28, 2023 by Porthos Link to post
Solution Cronos42 Posted December 29, 2023 Author Solution ID:1607899 Share Posted December 29, 2023 OK, thank you, this solved it! 1 Link to post
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