Amadey Trojan keeps returning after restart

[amadeus444]

Hello,

 

First time poster here. I recently purchased Malwarebytes premium and now I am getting "Amadey Trojan" showing it self every time I do a full scan - I receive no notifications and would have only known by doing a manual scan. Every time it prompts me to restart it comes back after scanning. Malwarebytes doesnt show where the trojan is except for it being in a malwarebytes folder.

Can someone help me out please?

 

Thanks!

 

[JSntgRvr]

Please do the following so that we may take a closer look at your system for any possible infections.

Do these 2 steps FIRST so that files and folders are set to SHOW, plus also, Turn OFF Windows Fast Start.
Show-Hidden-Folders-Files-Extensions
https://forums.malwarebytes.com/topic/299345-show-hidden-folders-files-extensions/

Disable-Fast-Startup
https://forums.malwarebytes.com/topic/299350-disable-fast-startup/

Then please restart the computer and do the following.

WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool. The tool also downloads and runs a file called FRSTEnglish. Please allow it to run.
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
• A zip file named mbst-grab-results.zip will be saved to the Desktop or on the hidden Public desktop (usually C:\Users\Public\Desktop), please upload that file on your next reply

[amadeus444]

Hi - please see attachedmbst-grab-results.zip

[JSntgRvr]

Welcome 
 
I'll be helping you with your computer.
 
Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding.
 
Please take note of the guidelines for this fix:

• Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated.
• First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer.
• Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me.
• Please read ALL instructions carefully and perform the steps fully and in the order they are written.
• If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean.
• Continue to read and follow my instructions until I tell you that your machine is clean.
• If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed.
• Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. 

Let's begin... 

The tool downloaded FRST64 to C:\Users\Student\Downloads as FRSTEnglish.exe

• Download the enclosed file  Fixlist.txt
• Save it in the same location FRST64.exe is saved. (C:\Users\Student\Downloads)
• Start FRST (FRST64) with Administrator privileges (FRSTEnglish.exe)
• This time around Press the Fix button and wait
• When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

 

Please also attach the Malwarebytes Antimalware last report.

Edited December 19, 2023 by JSntgRvr
Typo

[amadeus444]

Before I begin - where/how can I get this:  Malwarebytes Antimalware last report

[amadeus444]

Do you mean I should run a scan again or just attach the report from the last scan where the trojan was showing?

[JSntgRvr]

Open Malwarebytes. Click on the Scan button then on Export as a text file. Attach it to your reply.

[amadeus444]

Fixlog + Malwarebytes reportFixlog.txtnew report malwarebytes.txt

 

I did another scan and the trojan is still there. 

[JSntgRvr]

• Download the enclosed file  Fixlist.txt
• Save it in the same location FRST64.exe is saved. (C:\Users\Student\Downloads)
• Start FRST (FRST64) with Administrator privileges (FRSTEnglish.exe)
• This time around Press the Fix button and wait
• When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

[JSntgRvr]

• The development team has been informed. It is a false positive. You can run the fix thus.

[mtagliaferri]

Hi, we are sorry for the inconvenience and thank you for reporting it. The FP is now fixed.

[amadeus444]

Hi, see attached. This time the "fix" took seconds, not sure if thats how it should be.

Fixlog.txt

 

[mtagliaferri]

Hi Amadeus, if you run another scan on your PC do you still get the detection? 
From this log the file seems to be no longer in quarantine so everything should be fine.

[amadeus444]

I did another scan and its showed up again - what should I do next?

[amadeus444]

Everytime I scan, it shows up, I am then prompted to restart to delete it - once I do another scan to be sure, it shows up again and its a contact cycle

[JSntgRvr]

Update Malwarebytes before the scan.

[amadeus444]

Happy to confirm it did not show up - big thanks for your help!

[JSntgRvr]

Congratulations

Use this application to remove tools used and their quarantined items:
 
Please download KpRm by Kernel-panik and save to your Desktop.

• Click on KpRm.exe to run the tool.

Vista/Windows 7/8/10 users right-click and select Run As Administrator.

• Put a check mark next to these items:

- Delete tools

- Create Restore Point

- Delete now

• Click the "Run" button.

• When the tool has finished, it will create and open a log report and  delete itself.

A few final recommendations:

• Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
• Make sure you're backing up your files
• Keep all software up to date - PatchMyPC -
• Keep your Operating System up to date and current at all times -
• Further tips to help protect your computer data and improve your privacy:
• Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

•   Google Chrome:
•   Microsoft Edge:
•   Mozilla Firefox:

uBlock Origin

• Google Chrome:
• Microsoft Edge:
• Mozilla Firefox:

Further reading if you like to keep up on the malware threat scene:
 
Malwarebytes
 
Bleepingcomputer
 
Hopefully, we've been able to assist you with correcting your system issues.
 
Thank you for contacting Malwarebytes. Regards. 

[AdvancedSetup]

Glad we could help.

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Thank you