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Keep getting RTP detections after deletion of Trojan, Malware.

Daedric98

By Daedric98
in Resolved Malware Removal Logs

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Daedric98

Daedric98

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Hi there, 

2 Days ago I've helped a friend using team viewer, shared our access codes, finished helping him and went on to a party without closing my PC. 

Yesterday when I booted up the PC, I noticed my computer was very slow, had 100% CPU usage and I've immediately took action and deleted using Malwarebytes. My friend isn't am IT genius so I doubt he had any part in this but his computer had malware etc. and I suspect something was done though teamviewer, I've since deleted the app just in case. 

Malwarebytes found Mining tools, Trojans, Malware. But after their deletion, RTP detections keep popping up 2 times per minute. for na.luckpool.net ( a mining site ) Malwarebytes successfully blocks the action but I want it not being a problem either way.

I've taken action: 

Installed Microsoft emergency response tool and did a full scan overnight.

Installed and applied adwcleaner.

Realised this is something that has nothing to do with what is installed in my computer and proceeded to add Firewall - Outbound/Inbound blocking rules for the respective IP addresses. 

But the problem still persists, let me know what you need. 

Thanks!

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AdvancedSetup

AdvancedSetup

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Hello @Daedric98 and :welcome:

 

It's very late for me, but please run the following and I'll check back with you in the morning

 

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process

[ 1 ]

Please make the following system changes.

  • Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed.
  • Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the scans are completed.
  • Disable-Fast-Startup
  • Show-Hidden-Folders-Files-Extensions

[ 2 ]

Malwarebytes AdwCleaner

Let's do a special run of Malwarebytes AdwCleaner to help prepare the computer to be able to run other scanning software that may be blocked

Please read all the information below before starting so that you have a good understanding of the process.
Take your time and be careful. Make sure you select all of the listed items below - before- pressing the scan button.
 
  • Please download Malwarebytes AdwCleaner and save the file to your Desktop or Downloads folder.
  • Here is another link to download if the link above does not work:  Malwarebytes AdwCleaner alternative link
  • Locate the program where you downloaded it. Double-click to start AdwCleaner.  Do not rush. There are a few choices to set as listed below.
  • Malwarebytes AdwCleaner guide
  • Reply YES at the Windows prompt to allow the program to proceed and make changes. That is the usual Windows security prompt.
  • Accept the End User License Agreement.
  • Wait until the database is updated. Do Not click on anything yet.
 
When AdwCleaner starts, on the left side panel of the window, click on Settings and enable these repair actions on the Application tab
Clicking their button to the far-right will enable the ON status
 
  • Delete IFEO keys
  • Delete tracing keys
  • Delete Prefetch files
  • Reset Proxy
  • Reset Chrome policies
  • Reset IE Policies
  • Reset Winsock
  • Reset Hosts file (If you're not having any issues accessing security or other websites you can uncheck this item)

 

image.png.a06f1c3da463f5f1a4d071a910ff71

 

ONLY after you have set the selections above ....only after that .....
Now On the left side of the AdwCleaner window, click on the Dashboard panel and then click the Scan button to perform a computer scan.
 
image.png.7a0c726e4d63978cfe4d95bca514c7
 
  • DO NOT uninstall or remove the Preinstalled software if found. Uncheck any items listed for Preinstalled
  • When finished, if items are found please click Quarantine to finish the cleaning process.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach that log to your next reply. You can also open the Log Files panel to locate.
  • This can take several minutes to complete, please be patient.
  • When the AdwCleaner scan is completed it will display all of the items it has found. Click on the Quarantine button To remove what it found.
  • AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean.
  • Click on the Continue button to finish the removal process.
  • If No Detections are found, Click the Basic Repair button to have it reset the checked items above.


[ 3 ] 

Malwarebytes for Windows

  • If you already have Malwarebytes installed then open Malwarebytes and click on the small gear icon, then click on the "Check for updates" button on the General tab.
  • After any updates, click the middle Scan button from the main page. It will automatically run a Threat Scan.
  • If you don't have Malwarebytes installed yet, please download it from here or alternative link and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed, make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let us know in your next reply that the scanner would not run.

 

View Reports and History in Malwarebytes for Windows v4
https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows

Malwarebytes for Windows v4 guide
https://support.malwarebytes.com/hc/en-us/articles/360038984693-Malwarebytes-for-Windows-v4-guide

 

RESTART THE COMPUTER Before running Step 4

[ 4 ]

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Please rename FRST.EXE or FRST64.EXE to FRSTEnglish.exe
  • After renaming the file right-click over FRSTEnglish.exe and select "Run as administrator"
  • When the tool opens click Yes to the disclaimer
  • Make sure there is a check mark in the Addition.txt check box
  • Press the Scan button.
  • It will make a log FRST.txt and Addition.txt in the same directory the tool is run from. Please attach both logs to your next reply.

 

 

Thank you

 

Example image of where to click to attach files when posting your reply

image.thumb.png.e208c182ff570799c53bcf57

 

 

 

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AdvancedSetup

AdvancedSetup

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Please follow the steps below

[ 1 ]

Please run the following fix

 

NOTE: Please read all of the information below before running this fix.

  • NOTICE: This script was written specifically for this user, for use on this particular machine.
  • Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRSTEnglish.exe

Save the attached file:  FIXLIST.TXT to this folder C:\Users\Yamin\Desktop\

NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

  1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
  2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
                Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
  3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

 

fixlist.txt

 

[ 2 ]

Your current DNS Servers:   213.233.64.231 - 213.233.64.233       

Please consider changing your default DNS server settings. Please choose one provider only

DNS is what lets users connect to websites using domain names instead of IP addresses

Pick just one of these 4 providers. And be aware that you need to modify 1 time for IPv4 & a 2nd pass for IPv6

  • Google Public DNS: IPv4   8.8.8.8 and 8.8.4.4   IPv6   2001:4860:4860::8888 and 2001:4860:4860::8844
  • Cloudflare: IPv4   1.1.1.1 and 1.0.0.1   IPv6   2606:4700:4700::1111 and 2606:4700:4700::1001
  • OpenDNS: IPv4   208.67.222.222 and 208.67.220.220  IPv6  2620:119:35::35 and 2620:119:53::53
  • DNSWATCH: IPv4   84.200.69.80 and 84.200.70.40   IPv6  2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b


The Ultimate Guide to Changing Your DNS Server
https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

Here is a YouTube video on Changing DNS settings if needed

 

[ 3 ]

Please go to Control Panel, Programs, Programs and Features, Uninstall a program

Then right-click and uninstall the following

  • Bonjour (this program is normally not required on Windows and causes multiple network broadcast issues)  
     

The choice is yours but I would not recommend using Opera GX - this used to be a great alternative browser but today it does not care about your privacy. Using Firefox or Brave would be a better choice.

 

[ 4 ]

Are you sure you want this enabled or allowed? Push Notifications on your browser appear to be enabled.

CHR Notifications: Default -> hxxps://hzgsp3.expraockboint.com; hxxps://twitter.com; hxxps://www.elefant.ro; hxxps://www.facebook.com

https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Turn notifications on or off - Google Chrome

Web Push notifications in Firefox

 

Thank you

 

 

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AdvancedSetup

AdvancedSetup

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No, that only mask the issue and remove valid Windows files.

Please run the following

 

Dr.Web CureIt!

Please download the Dr.Web CureIt! anti-virus utility
https://free.drweb.com/

 

You will need to send them an email to obtain a link to download the scanner, please do so

  • The downloaded file will normally have a unique name such as:  q7a9tr4p.exe
  • Close all open applications and locate the downloaded file and double-click to run it
  • The program will take a moment to launch and bring up the License and Update screen
  • Place a check mark to agree to the terms and then click on the Continue button
  • Click the underlined link Select objects for scanning
  • On the top left click the Scanning objects that should automatically check all objects
  • Click the small wrench and make sure there is a check on Automatically apply actions to threats
  • Then click the large button on bottom right Start scanning
  • Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad
  • The log is saved in the folder named Doctor Web in the top of your user profile folders
  • Please attach that log on your next reply

 

 

 

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Daedric98

Daedric98

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Sorry, I forgot to mention. It did notify as usual 2 times per minute, last notification being right before I shut down the PC. But right now, after I booted the PC, there has been no notification whatsoever.. Odd.

I'll let you know If something comes up, if not, thank you for your service, you are the reason Malwarebytes has such a good rep in the industry! 

I'll leave you with one of Cpt. Kirks quotes... 'What is a man but that lofty spirit, that sense of enterprise, that devotion for something that cannot be sensed, cannot be realized, but only dreamed, the highest reality?'

 

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AdvancedSetup

AdvancedSetup

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It was probably in memory. Once the file was removed and reboot that removed from memory.

Please run the following

 

 

SecurityCheck by glax24              


I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.
CheckSecurity is a utility for quickly checking for the presence of vulnerable applications

  • Temporarily disable Microsoft SmartScreen to download the software
  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • This tool is safe.   Smartscreen is overly sensitive. You can check the VirusTotal scan of the tool from here
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck,  C:\SecurityCheck\SecurityCheck.txt

Items checked:

  1. User Account Control (UAC).
  2. Service pack.
  3. IE version.
  4. Automatic OS update. Sets of critical KB patches when updating is disabled.
  5. Antivirus, firewall, other security utilities.
  6. Versions of Java, Oracle Virtualbox.
  7. Version of Adobe Flash Player, Adobe AIR.
  8. Versions of Adobe Reader, Acrobat Reader DC, Foxit Reader.
  9. Versions of media players (iTunes, AIMP, foobar2000).
  10. Versions of messengers (Skype, Pidgin).
  11. Versions of installed browsers (Chrome, Opera, Firefox, Yandex, SeaMonkey).
  12. Versions of mail programs (The Bat, Thunderbird).
  13. Checking running processes and security program services
  14. Searching for installed Adware programs and optimizer programs (More than 5000).

Thank you

 

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AdvancedSetup

AdvancedSetup

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Thank you for the log

Please uninstall, update, or otherwise address the following as appropriate for your system


Please uninstall
---------------------------- [ UnwantedApps ] -----------------------------
Bonjour v.3.0.0.10
----------------------------- [ End of Log ] ------------------------------

 

Then RESTART the computer and check for Windows Updates and install any found

 

Let me know how the computer is running after that

 

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AdvancedSetup

AdvancedSetup

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Excellent. Glad to hear.

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt.
  • Please attach that file to your next reply. (not compulsory)

 

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

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AdvancedSetup

AdvancedSetup

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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