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CasPol.exe causing 'Website blocked due to riskware' in Malwarebytes


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website blocked due to riskware.txt

MB just keeps flagging it up every 10 seconds. As soon as the notification disappears, it then reappears.

Is this something I should just manage in exclusions?

From what I understand, I probably shouldn't just delete this, but I can't if I wanted to because I require permission from TrustedInstaller to make changes

I exported the Malwarebytes .txt report and attached it to this post.

Any help with this would be really appreciated!

 

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Hello @thesmokingmirror   and  :welcome:

 

My name is MKDB and I will assist you.

 

 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow the steps in the given order and post back the log files.
  • Please attach all log files into your post.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • As English is not my native language, please do not use slang or idioms. It may be hard for me to understand.
  • If you do not respond within 4 days, your topic will be closed.
  • Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure.

 

CasPol.exe is a legit file, do NOT delete it. Maybe it is misused by malware!

 

 

Step 1

  • Please download the Malwarebytes Support Tool (MBST).
  • Run MBST and accept license agreement.
  • In the left navigation pane of MBST, click Advanced.
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine.
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.
Edited by MKDB
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@thesmokingmirror

Which malware scan have you run?

 

Well, to be honest...

1) ... you have only partly solved it. The provided logfiles still show malware running on your system.

2) ... you are using illegal/pirated software which is probably the reason for your current infection.

3) ... I wonder why you ask for help when you then take action yourself.

 

I'm happy to help everyone, but I expect openness, honesty and trusting cooperation...

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I ran a full scan using MalwareBytes Premium, rootkits and everything.

1. I said I might have solved it. It turns out I hadn't and it is still there.

2. I did try to get pirated software installed but had no luck and then I tried to remove it. That's obviously caused the issue.

3. Was I not meant to run a malware scan? I don't understand, are you saying that I shouldn't have run the scan and then asked for help?

You say you are happy to help but these are odd things to take issue with.

 

 

 

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@thesmokingmirror

Thanks for your feedback.

 

 

I did not told you to run MBAM premium, just to run MBST. 😉

Moreover, I've already told you to uninstall pirated software in my first post:

Quote
  • Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure.

But looking through your provided logfiles, I noticed that you did not follow these instructions.  😅

 

 

I'll give you another try:

I would like you uninstall all illegal/pirated software via Start > Settings > Apps and remove every associated folder/file you can find, especially under E:\MEDIA\SOFTWARE as well.

Take the time you need.

 

 

If you are done, run MBST again and post the new zip file.

  • Please run MBST again.
  • In the left navigation pane of MBST, click Advanced.
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine.
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.

 

Thank you!

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Due to the lack of feedback, I do not follow this topic any longer.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

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