leo3487 Posted October 11, 2023 ID:1594408 Share Posted October 11, 2023 In fact go to that URL (a news portal) then wait some secs All page will be gone, blank Link to post
leo3487 Posted October 11, 2023 Author ID:1594409 Share Posted October 11, 2023 I try enable one by one the blocked elements But still with all them allowed, still same problem with Ads/Trackeds option enabled Link to post
Staff BjelakovicL Posted October 11, 2023 Staff ID:1594411 Share Posted October 11, 2023 Hi, The site has been whitelisted. Please allow 15-30 minutes for the changes to take effect. Link to post
leo3487 Posted October 11, 2023 Author ID:1594413 Share Posted October 11, 2023 32 minutes ago, BjelakovicL said: Hi, The site has been whitelisted. Please allow 15-30 minutes for the changes to take effect. Still same problem Link to post
Staff BjelakovicL Posted October 11, 2023 Staff ID:1594415 Share Posted October 11, 2023 Just now, leo3487 said: Still same problem Thanks. I will report this issue to the appropriate team to investigate. Link to post
leo3487 Posted October 11, 2023 Author ID:1594418 Share Posted October 11, 2023 Anyway @BjelakovicL yo can reproduce the problem? Also I dounloaded logs (a new session with all ads allowed but Ads/Trackers option enabled BG-Logs_v2.6.11_2023-10-11_93436.txt Link to post
Staff BjelakovicL Posted October 11, 2023 Staff ID:1594419 Share Posted October 11, 2023 Yes, I can reproduce the issue. Thanks for the logs. Link to post
leo3487 Posted October 13, 2023 Author ID:1594787 Share Posted October 13, 2023 Any progress with this case? Link to post
Porthos Posted October 13, 2023 ID:1594797 Share Posted October 13, 2023 2 hours ago, leo3487 said: Any progress with this case? Browser Guard version 2.6.12 should address this. It's now live in Chrome and Edge, but still pending review with Firefox Browser Guard auto-updated for me in both Chrome and Edge already. Please let us know if the issue persists with this latest version. Link to post
leo3487 Posted October 13, 2023 Author ID:1594799 Share Posted October 13, 2023 (edited) Still persist the problem at Edge Even with all elements allowed Edited October 13, 2023 by leo3487 Link to post
Porthos Posted October 13, 2023 ID:1594801 Share Posted October 13, 2023 7 minutes ago, leo3487 said: Still persist the problem at Edge Works fine on edge. Link to post
leo3487 Posted October 13, 2023 Author ID:1594965 Share Posted October 13, 2023 Thanks but still no solved at Firefox Link to post
Porthos Posted October 13, 2023 ID:1594966 Share Posted October 13, 2023 2 minutes ago, leo3487 said: Thanks but still no solved at Firefox That is true. Did you not read the following? 16 hours ago, Porthos said: It's now live in Chrome and Edge, but still pending review with Firefox Browser Guard auto-updated for me in both Chrome and Edge already. Mozilla takes more time to review the extension updates before applying them. 1 Link to post
Root Admin AdvancedSetup Posted October 13, 2023 Root Admin ID:1594971 Share Posted October 13, 2023 Yep, it's still not approved yet by Mozilla https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ We're still waiting for Mozilla to approve and publish Browser Guard version 2.6.12 Link to post
leo3487 Posted October 16, 2023 Author ID:1595223 Share Posted October 16, 2023 Still no solved the problem after 5 days Link to post
Solution Porthos Posted October 16, 2023 Solution ID:1595226 Share Posted October 16, 2023 (edited) 1 minute ago, leo3487 said: Still no solved the problem after 5 days Have you updated browser guard to 2.6.12? Edited October 16, 2023 by Porthos Link to post
leo3487 Posted October 16, 2023 Author ID:1595228 Share Posted October 16, 2023 (edited) 13 minutes ago, Porthos said: Have you updated browser guard to 2.6.12? No, it said me up to date even when search for updates I should reinstall (yes, after my last post I uninstalled MBG, then reinstall 5 min ago) Now after new install, have 2.6.12 Edited October 16, 2023 by leo3487 1 Link to post
Root Admin AdvancedSetup Posted October 16, 2023 Root Admin ID:1595262 Share Posted October 16, 2023 Has that helped with your original posted issue? Link to post
leo3487 Posted October 19, 2023 Author ID:1595772 Share Posted October 19, 2023 Yes. can close it 1 Link to post
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