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I need help, I'm so lost :( entire PC is wrong somehow!


floofydloofy

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Hiii. So I am at the point where I am kinda losing my sanity here.. my whole PC is just super messed up and I don't know why. I just tried to do a completely clean install of Windows 11 after completely wiping the drive, and everything is so wrong. It's got wacky files all over the place. It seems to be confused as to what OS it's even running- I've got stuff that looks like it belongs on Windows Server for some reason? No programs are installed, nothing. It wouldn't complete the latest update, it won't open Windows Security, even the Settings app keeps crashing. I'm not allowed to access half the folders, I can't open files and I can't  delete tasks in Task Manager. I tried to get Sysinternals from the Windows Store but that won't open either. It's got 1000 superfluous drivers, mostly look like they're for remoting, which I never ever do, ever. I'm very against it haha. I know I probably shouldn't check event logs, but they look weird too, weirder than usual. 

I ran sfc/scannow and dism/online/cleanup-image commands. SFC told me there was already a cleanup waiting ?? I don't know. Then I ran the dism and checked the logs after. It looks like I made things worse by doing that somehow. The logs make no sense to me, it looks like it's installing preprovisioned packages from somewhere it shouldn't be... I saved a few of those logs if you want to see them. I'm not an expert by any means, but to me they look shady as heck. 

Anyway, I am a MWB subscriber, but I don't want to log into any real accounts right now because I'm just kinda wary of it. So I downloaded the free version and also the MB Support tool and I'm running that second one now. Hopefully one of ya'll can figure this out for me because I just have no clue what to do haha. Thank you for your time in advance!!

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@floofydloofy

Please do the following so that we may take a closer look at your system.

Please restart the computer and do the following.

WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to the Public desktop (usually C:\Users\Public\Desktop), please upload that file on your next reply

     

Thank you

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@floofydloofy

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

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just want you to know i’m trying- on my phone now. it froze up after i tried to switch profiles. i rebooted in normal mode, it started installing something. when i finally got back in, the desktop was flashing black. so i restarted in safe network mode. mode flashing. trying now in low res video safe boot

 

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I’ll do it though, shouldn’t take too long. I did make the partitions beforehand myself this time, in case that was the problem. Because I didn’t know what else to try. But maybe I did it wrong. I’ll let Windows just handle that again I guess, either it’ll corrupt again and you’ll see it, or maybe it will work out this time. Can’t hurt either way I suppose

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Man, I know you don’t know me, so I won’t take it personally. But as I said. I’ve done it that way multiple times too lol.

Here are just a few weird things it does every time- 

1. Adds multiple language packages despite me choosing US English. Japan, Korea, China, and Taiwan every time.

2. Adds virtual network cards and drivers.

3. Adds SQL server, which I had no idea what that even was before I looked into it

4. Adds Python, which I don’t think comes with either Windows 10 or 11?

5. Adds multiple Powershell modules 

6. Adds a lot of weird network configurations mostly for VPNs, Wifi stuff, and Bluetooth, none of which I have ever use. I only use fiber Ethernet

7. Adds stuff like “MariaDB” and other strange files I’ve never heard of before

8. Adds Adobe Flash, I don’t think that’s included anymore either?

9. No matter what I do, it will only boot from hibernation. Even if disabled. I can delete it from bcdedit all I want, just comes back. Along with “badmemoryaccess”. It also disables debug, ems, and any repair type thing I try to attach on startup

there’s more i can’t think of right now

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Just now, Porthos said:

Is the computer officially compatible with Windows 11?

Yes, both are. This one is my backup machine. My other one, which I am not touching til I figure this out, is only 2 years old and is super nice. But this one is absolutely compatible as well. I’m a streamer/content creator, I game, live-stream, edit videos and photos, etc. For a living

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A clean install of Windows is great, but personally, I would not recommend using an Online Microsoft account as they advise. At least read about the pros and cons.

 

Please review the following topic

Bypass Microsoft Online Account Creation during installation of Windows 11

 

 

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if someone is willing to humor me- main install is done, working on updates now :)

i did not touch a single setting other than deleting partitions. i let windows do the formatting, i used a local account. i opted out of all telemetry during install. but i will not even alter a single menu privacy setting. 

should i install third party updates? like mobo, chipset, graphics card, ethernet adapter etc?

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