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SimpleHelp remoteaccesswinlauncher.exe false positive


Chrisomgwtfbbq

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Hello,

We use a product called Simplehelp to do remote support, and Malwarebytes is flagging this as Malware. This is recent and seems to have been happening since about a week ago.

 

I've attached the txt file from detection history as well as the executable for the simplehelp remote access service that's being flagged.

Remote AccessWinLauncher.zip remoteaccess.txt

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