Malicious email link?

[brucemc777]

I received three emails that appeared to be from Amazon this evening, all came in at the same minute and showed that they supposedly were for gift cards, one for Mastercard, one for Hotels.com and last for Google Play. I am presently on hold with Amazon - i guess there are probably many out there like me calling them!

Herefollowing is the text of the hyperlink - can someone tell me what would give it away that it is phony? I thought since it shows "amazon.com" it would be real, but having the three come in all at once and not being for anything that my family would order, i can not believe any are, so i am not stupid enough to blindly click on the links within them:

 

https://www.amazon.com/gp/r.html?C=TKZO4KVKLY20&K=28WCAFIIDHYH4&M=urn:rtn:msg:20231001010329742e5dbc7cd640f28a5d03bb8850p0na&R=2SKHNJZAICU7U&T=C&U=https%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fcustomer%2Fcontact-us%3Fref_%3Dpe_2242090_395922250&H=GDBWUN6TFDPNX7HO6HLCQQJ2BEAA&ref_=pe_2242090_395922250

 

 

Thank you smart people!!!

 

P.S. - Oh, there is one clue in the text of the email. Though it is very well written otherwise, there is the sentence:

"We would like our customers to be aware of some important information relating to purchase of Hotels.com gift cards. " instead of

"We would like our customers to be aware of some important information relating to the purchase of Hotels.com gift cards. "

Same text error in all three emails. If i knew how the heck to attach copy of the email i would! I sent it to print as a pdf and am attaching - all contact links appear to have the same link as i posted-

Amazon.pdf

Edited October 1, 2023 by AdvancedSetup
Disabled hyperlink

[Porthos]

@brucemc777 That link goes to the real Amazon customer service. Is this the only link in the email?

 

[brucemc777]

The other two links available are very similar. Perhaps an Amazon computer has gone haywire? Still, the grammatical breach is confusing-

Ahhhhh, Amazon says that there is a system glitch... I am the ninth customer speaking to this rep about this!

[Porthos]

When you and Amazon figure this out. I suggest you enable 2-step verification: to keep your account secure if you have not already.

[Porthos]

https://www.amazon.com/gp/help/customer/display.html?nodeId=G3PWZPU52FKN7PW4

What is Two-Step Verification?

Two-Step Verification is a feature that adds an extra layer of security to your account log-in.

When you try to log in, Two-Step Verification sends you a unique security code. When you sign up for Two-Step Verification, you can choose to receive the security code by text message or authenticator app.

You need to enter both the code and your password to log in.

To enable Two-Step Verification:

 

1. In Your Account, select Login & security.
2. Select Edit beside Two-Step Verification (2SV) Settings.
3. Select Get Started.
4. Follow the on-screen instructions.

 

To disable Two-Step Verification:

 

1. In Your Account, select Login & security.
2. Select Edit beside Two-Step Verification (2SV) Settings.
3. Select Disable beside Two-Step Verification.
4. Enter the code sent to your phone number, or generated through the authenticator app.
5. Select Verify code.

[brucemc777]

TY! Here is the Amazon response, just in case you have the pleasure of getting any of these emails! (Just to note - if this happens with normal systems, does anyone blame me for AI scaring the he|| out of me? I mean, i am old enough to well remember the movie "War Games"! Yeah, i once used a war dialer back in the day...

 

Hello This is Angel, the associate who assisted you earlier with your concern. I'm sorry that you received emails about purchases of gift cards not on your Amazon account. Rest assured that there is no gift card purchase under your account. We have received several reports about this email coming from Amazon. So far, we don't have any further information concerning the message but rest assured that we are working on getting to the cause of this. I'm sorry if this has caused you any alarm. Rest assured your account is safe and in the meantime, you can disregard the message. We are sorry for this inconvenience. It’s a great privilege speaking with you today. I hope this helps, we hope to see you again soon.

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Edited October 1, 2023 by AdvancedSetup
Removed PII

[Porthos]

1 minute ago, brucemc777 said:

i am old enough to well remember the movie "War Games"! Yeah, i once used a war dialer back in the day...

So am I. Loved the movie.

 

[Arsenal123]

6 hours ago, Porthos said:

So am I. Loved the movie.

 

Strange game the only winning move is not to play

how about a nice game of Chess?

[brucemc777]

I was going to remark something to the effect of “looks like I’m not the only dinosaur here” when i remembered that a clip of dinosaurs was in the movie. Nice to know that although it sometimes takes a little longer, my brain cells still connect…

Glad to see i am among dignified company; thank you!!!

[sp123]

Seems this was a mistake by Amazon: https://www.bleepingcomputer.com/news/security/amazon-sends-mastercard-google-play-gift-card-order-emails-by-mistake/

A lot of people (including one of my family members) got these emails, and also thought they were phishing.