TSTELECTRO Posted September 23, 2023 ID:1590976 Share Posted September 23, 2023 Hello, Sorry for my bad English. As of this morning, I can't open Word or Excel. MalwareBytes blocks it because of an "exploit". I did a search and came across several pieces of information that suggest setting the security settings to default. I tried several times, without success. Below is the report I get... Thank you for your help, Stéphane Malwarebytes www.malwarebytes.com -Détails du journal- Date de l'événement de protection: 23/09/2023 Heure de l'événement de protection: 17:24 Fichier journal: 56677044-5a25-11ee-901e-80ce62831f7b.json -Informations du logiciel- Version: 4.6.3.282 Version de composants: 1.0.2151 Version de pack de mise à jour: 1.0.75579 Licence: Premium -Informations système- Système d'exploitation: Windows 10 (Build 19045.3448) Processeur: x64 Système de fichiers: NTFS Utilisateur: System -Détails de l'exploit- Fichier: 0 (Aucun élément malveillant détecté) Exploit: 1 Exploit.HeapMemoryCodeExecution, , Bloqué, 502, 392684, 0.0.0, , -Données de l'exploit- Application concernée: Microsoft Office Word Couche de protection: Malicious Memory Protection Technique de protection: Exploit code executing from Heap memory blocked Nom du fichier: URL: (end) Link to post Share on other sites More sharing options...
Solution Porthos Posted September 23, 2023 Solution ID:1590978 Share Posted September 23, 2023 (edited) @TSTELECTRO Can you please go to Settings->security->Exploit protection Advanced settings and uncheck the setting marked in red and hit Apply. This should take care of all the Heap Memory blocks you are seeing in your machine. Thanks. Edited September 23, 2023 by Porthos Link to post Share on other sites More sharing options...
TSTELECTRO Posted September 23, 2023 Author ID:1590979 Share Posted September 23, 2023 @Porthos Thank you Portos Like that, it works. But isn't it risky? Link to post Share on other sites More sharing options...
Porthos Posted September 23, 2023 ID:1590980 Share Posted September 23, 2023 1 minute ago, TSTELECTRO said: But isn't it risky? All the rest of the protections are on. The main thing is to never open documents sent to you that you do not 100% trust. Link to post Share on other sites More sharing options...
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