Malwarebytes Native Message Service has stopped working

[solomod]

I have a problem - when I first start my computer I soon have a pop-up message saying Malwarebytes Native Message Service has stopped.

I have down-loaded and run the support tool and the generated zip file is attached.

Computer HP Z600, Win7 Pro 64-bit

David Solomon France

mbst-grab-results.zip

[Porthos]

@solomod  For the future, do not post on 2yr old topics.

Something went wrong with your installation. Please disable Panda and do the following.

1. Download the offline installer from: https://downloads.malwarebytes.com/file/mb4_offline

2. Run the installer over what you have.

Restart the computer

Gather a new set of logs with the support tool.

 

 

 

[solomod]

Sorry - forgot to check the date. Thank you very much for replying.

Ran the installer - no problems with install so ran full scan. Result no threats.

Second set of logs attached.

I have had Malwarebytes for many years - I have a lifetime license for two computers and I think it was the best buy I ever made in the computer field.

Thank you for spending Sunday afternoon helping me out.

David

mbst-grab-results.zip

[Porthos]

@solomod The installation looks correct now.

[solomod]

That's good news.

Thank you for your assistance.

David

[solomod]

HI,

Sorry - Native Message stopped again.

Panda Dome is not active.

David

[AdvancedSetup]

We do have a known issue with Native Message that a fix is in beta. Hopefully it may release out of beta tomorrow night. If not then it should near the end of next week.