I installed an "emulator" which constantly gave my computer a BSOD.

[Gamesewa]

I installed the emulator from games. lol thinking it was the legit site for a game I wanted to play. That emulator crashed my computer until I was forced to reset my PC, keeping only personal files. I keep finding remnants of the emulator, which has no official uninstall page and the only information other than a few Reddit posts is from them, themselves. I searched here, and I found out that @TestEmu is their "official" forum account as they requested their emulator be removed from detections. Because of that being removed from detection, I lost my files and potentially, my passwords. 

[Porthos]

@Gamesewa What exactly do need assistance with?

[Gamesewa]

I had to do a system reset and I continue to find traces of the malware, is it possible to find all remaining traces as quickly as possible? Also I would like for Browser Guard to start blocking this website - nothing was blocked and it destroyed my computer. As soon as the "emulator" launched it would crash my PC.

[Porthos]

@Gamesewa

While you are waiting for the next qualified/approved malware removal expert helper to take on your case, even though you may have run the following Malwarebytes utility or its subsets, please carefully follow these instructions: Do not try any other cleaning of any kind after running the support tool. Use the computer as little as possible, or even better don’t use it at all except to check this topic and follow the instructions given.

First, Restart the computer.

Then do the following after restart.

WARNING: Do Not click the Repair System under Advanced unless requested by a Malwarebytes support agent or authorized helper

1. Download the Malwarebytes Support Tool.
2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
3. In the User Account Control (UAC) pop-up window, click Yes to continue the installation.
4. Run the MBST Support Tool.
5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
6. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.
7. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste.

For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent.

Thank you.

[Gamesewa]

mbst-grab-results.zip

[AdvancedSetup]

Sorry for the delay @Gamesewa

Do you still need help with this?

 

Below is the best method to handle a CLEAN install of Windows

 

Clean Install Windows 10 & 11 (2023)
https://answers.microsoft.com/en-us/windows/forum/all/clean-install-windows-10-11-2023/1c426bdf-79b1-4d42-be93-17378d93e587

Also, please review the following topic

Bypass Microsoft Online Account Creation during installation of Windows 11
https://forums.malwarebytes.com/topic/296613-bypass-microsoft-online-account-creation-during-installation-of-windows-11/

Recovery options in Windows
https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5#WindowsVersion=Windows_11

 

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

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Tips to help protect from infection

Thanks