MuDzYn Posted September 12, 2023 ID:1588635 Share Posted September 12, 2023 Hi! I want to report a false positive detection issue that our customer encountered when attempting to access our webstore at hxxps://17movement.net/. I attaching the relevant logs from your software. I understand that false positives can happen, but I want to ask more about it, because other antivirus software also can report this website as malicious. What exactly can generate this false detection and what can we do to avoid this kind of situations? Thank you for your attention to this matter, and I look forward to hearing from you soon. 17.txt a9e72246-4d91-11ee-a8b7-50ebf6cecafe.json.txt 17.txt a9e72246-4d91-11ee-a8b7-50ebf6cecafe.json.txt Link to post Share on other sites More sharing options...
Staff BjelakovicL Posted September 13, 2023 Staff ID:1588752 Share Posted September 13, 2023 Hi, It's getting flagged due to this file: 17movement.net/assets/files/Create%20Fivem%20Server%20with%2017%20Movement.net.exe https://www.virustotal.com/gui/file/a41d9d0f6fe8a769749a0d756d8000e8b31ea222c02ba0cc3896560a4a2bc7c8/detection Link to post Share on other sites More sharing options...
MuDzYn Posted September 13, 2023 Author ID:1588776 Share Posted September 13, 2023 Oh, okay we understand it. We removed this asset from our website. There is required any kind of action? Link to post Share on other sites More sharing options...
Staff Solution BjelakovicL Posted September 13, 2023 Staff Solution ID:1588789 Share Posted September 13, 2023 Thanks! The block will be removed in the next database update. Link to post Share on other sites More sharing options...
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