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MalwareBytes detected several PUP's from https://ask.fm


AlfaVitaY2K2

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@AlfaVitaY2K2 We need some of the detection logs,

ou can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

image.png

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

image.png

 

If you click on the View option you should get something similar to the following with other options available.

 

image.png

 

 

 

Thank you

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31 minutes ago, Porthos said:

@AlfaVitaY2K2 We need some of the detection logs,

ou can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

image.png

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

image.png

 

If you click on the View option you should get something similar to the following with other options available.

 

image.png

 

 

 

Thank you

Do you mean you need a screenshot of the logs?

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20 minutes ago, Porthos said:

Each step in the screenshots. I would just choose one and export it to the clipboard and paste it in your post as a reply.

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 9/6/23
Scan Time: 8:35 PM
Log File: 1867d3ae-4ce4-11ee-8f59-703217becbf1.json

-Software Information-
Version: 4.6.0.277
Components Version: 1.0.2114
Update Package Version: 1.0.74941
License: Trial

-System Information-
OS: Windows 11 (Build 22621.2215)
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Scheduler
Result: Completed
Objects Scanned: 253842
Threats Detected: 25
Threats Quarantined: 25
Time Elapsed: 2 min, 20 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 2
PUP.Optional.ASK, C:\USERS\ASCEE\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, Quarantined, 1746, 454827, , , , , , 
PUP.Optional.ASK, C:\USERS\STANDARD USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, Quarantined, 1746, 454827, , , , , , 

File: 23
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000005.ldb, Quarantined, 1746, 454827, , , , , 457AB8A175C528946043077113710DA2, 5D977434CA22694B57C3867FA3453B6BC22CA7C993AE3F44CFD9A56CFE608E06
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000008.ldb, Quarantined, 1746, 454827, , , , , 6B161E0B6A8249DF5BF3FB7E373A63DF, 74BA62A47C172A74A512DE505EBDEFF7D0CBBEAD502CE24E111352629350F58B
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000010.ldb, Quarantined, 1746, 454827, , , , , 867AED85604816BFE997296ABD1C5F48, F845165ECAE63F174A16FA2660ABEC440034ACFCC29307D699196CCCAB497179
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000012.ldb, Quarantined, 1746, 454827, , , , , 40E7B911E2CD3153AEA8F2080E35EEC8, 562026A470600D06CF4022F1E298FF54D603D698A6789E876DC6B33FE006A2EB
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000014.log, Quarantined, 1746, 454827, , , , , 70C472BF6F6CCA3BDFBE2E719992AE1D, CA878AC2F06B9747E7C026C52C04DF947E223F92611B79A22453481F43B56980
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000015.ldb, Quarantined, 1746, 454827, , , , , 565D172C71EF5C236116C9B70922995D, 2B76234292D4D25FC2D60328B0D115A9E6BB5EFCB26E644F0F7CA791DADA21D7
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\CURRENT, Quarantined, 1746, 454827, , , , , 46295CAC801E5D4857D09837238A6394, 0F1BAD70C7BD1E0A69562853EC529355462FCD0423263A3D39D6D0D70B780443
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOCK, Quarantined, 1746, 454827, , , , , , 
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG, Quarantined, 1746, 454827, , , , , 001D1B8A2C87D0CCD4D815FEFE9E2000, BEE555F0DB074206756ACF0D0054B9A86DC7489309B21FBAE68CF731BEF4CAD9
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.old, Quarantined, 1746, 454827, , , , , 6FB2B730B72B053835B43B9EE508DA5C, 4A7F26B8E8E4AB69148BF57B1F7CC88AAE69217E84E95B86E5E274E0B530A094
PUP.Optional.ASK, C:\Users\ascee\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\MANIFEST-000001, Quarantined, 1746, 454827, , , , , 8F1F2B73F5D49F3A1438FA4BE9646786, 2CD3ABCF4E5C9EA9144753E10BFD3082F3A0C53762C1AD7DD6F948686B1DE15E
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000005.ldb, Quarantined, 1746, 454827, , , , , B498DAC35C589667825FDF7E8098A167, 6DEE424968D1F27945AB2AB13DC82A7F9E9FDAD1BCCB8AB5E86DF21E5D32A09D
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000099.ldb, Quarantined, 1746, 454827, , , , , 698DDECC1C0F8D1DB76C484C72708C2F, 4D605C1B4EB8B8584C98F13C066696007C10E2755E3CBB11E3E0A348C7056AF0
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000102.ldb, Quarantined, 1746, 454827, , , , , E31AAA08E55D8198B4F5951DDCAC4274, B24D08E5FD7900C2841C6FB1BDAD38719EE9FA93D793DCE6138818EFA2D0EC17
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000104.ldb, Quarantined, 1746, 454827, , , , , 87DAEDB02FDF2838E80CD3E8F1885FCB, 58BB9D7AB1A06086AC57459404471C5C2C410618D6E0859EC213D85E94059013
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000105.log, Quarantined, 1746, 454827, , , , , 6737482B50657A9DA82CF52FEB68D9D4, 0CD074F53E51697FE05EDDD50B749795BE9E5843A55193700660420C3EBAAB35
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000106.ldb, Quarantined, 1746, 454827, , , , , 4FF2D941714D5720C9AC87C513E94A5D, D901F4D6301AA2B4DEDBF05473CB79AD4B5E30705D14BF5B33F84542EF132BC7
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\CURRENT, Quarantined, 1746, 454827, , , , , 46295CAC801E5D4857D09837238A6394, 0F1BAD70C7BD1E0A69562853EC529355462FCD0423263A3D39D6D0D70B780443
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOCK, Quarantined, 1746, 454827, , , , , , 
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG, Quarantined, 1746, 454827, , , , , EB87EE4AEFD2DDC0807FED03E8B12BC1, AECD1C8A459BA72C831B0C0127B0A8EE8C84EA504AA1B5FEAA46106BB4AD3A4C
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.old, Quarantined, 1746, 454827, , , , , 335CFBEFD36685FD3C4B5D8AC9A217C2, 84ECA2B3464361927DB3A7B577E41027C2CE8C299698C60DB6EBC59DD1BA5475
PUP.Optional.ASK, C:\Users\Standard User\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\MANIFEST-000001, Quarantined, 1746, 454827, , , , , A26B3B324922919085B3BEBD50362F47, 65C30FE5264B6E648168C7D324E837DF51111D86AAAD709499541BE9F000B894
PUP.Optional.ASK, C:\USERS\STANDARD USER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, 1746, 454827, 1.0.74941, , ame, , 84CC627AC50E74D412C05A1B17772E03, 93D807B505BBC7217B34A2D9CACBB37412CC853A686AC43BAD8A596128F0748C

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

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3 minutes ago, AlfaVitaY2K2 said:

But I don't have the Ask toolbar. Why is this happening?

Follow the instructions anyway.

I am trying to avoid having to move you into the malware removal section as it can be more complicated with all the instructions and different logs and scans that are done in those topics.

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1 minute ago, Porthos said:

Follow the instructions anyway.

I am trying to avoid having to move you into the malware removal section as it can be more complicated with all the instructions and different logs and scans that are done in those topics.

I agree. I don't have the toolbar on my computer. It looks like fake positive.

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3 minutes ago, AlfaVitaY2K2 said:

I don't have the toolbar on my computer. It looks like fake positive.

I mis-spoke/ assumed, I do not know what's there or not but they are not FP's. Just do what I asked and will probably fix those detections.

Edited by Porthos
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