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Mbam crashes, HJT will not install...


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I have a few things wrong with my computer, it started with firefox not being able to restore my tabs, and crashing whenever I used google in the search toolbar. Then I noticed that AVG wasn't able to update, and that my firewall was being turned off. I've run a scan using AVG but it either crashes or doesn't find anything, and malwarebytes crashes about five seconds into the scan. I tried downloading one of the randomly named antimalware program files, but it didn't install at all. Neither did HJT. I did manage to install one 'a-squared anti-malware' program, the scan worked, and it did find some things and delete them, but after that I checked firefox and all these things, and nothing seems to have changed. I also tried using some restore points, but none of them have worked. I think this is all that's happened so far... Short of formatting the drive and restoring windows, I have no idea what to do... Please help me!

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Hi,

Download DDS and save it to your desktop from here or here or here.

Disable any script blocker, and then double click dds.scr to run the tool.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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