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Scam "security alert" display


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Hi,
     I have multiple malware pop ups that are generated from dailymail.co.uk, I can read an article then all of a sudden boom and I get a fake MacAfee pop up. These pop up are strangely not detected by malware bytes and when I do a complete scan nothing is detected please see the attached picture.

Regards

              Kingsley

infection.jpg

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Hello @redfiveuk and :welcome::

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions:

  1. Download the Malwarebytes Support Tool.
  2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
  3. In the User Account Control (UAC) pop-up window, click Yes to continue the installation.
  4. Run the MBST Support Tool.
  5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
  6. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.  WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper.
  7. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste.

For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted.

Thank you.

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Hello @redfiveuk My name is Maurice. I will guide you.

If you see the same-scam screen in future,  ...press and hold ALT-key and then tap the F4 function keys of the Keyboard.

ALT +F4 is the double-key sequence to force a CLOSE of the window in foreground.

Per your screen capture, you would need to do that twice. 1 time for the small white message box. The 2nd time for the multi-color scam window.

[   2   ]

See this article on our Malwarebytes Blog
https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Then run the report-set cited by 1PW. Also know, that the scam web-page display has no "malicious infectious payload".

Edited by Maurice Naggar
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  • AdvancedSetup changed the title to Scam "security alert" display
  • 2 weeks later...

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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