mbam.exe is Missing, Won't Install

Bob the Inquisitor · November 8, 2009

I can't get MalwareBytes to install. It is unable to execute mbam.exe because it cannot find the file. It says create process failed, code 2.

I tried bit defender and it found Trojan.Vundo.GQP and Gen:Trojan.Heur.TDSS.cu4@haXEXRmi. I removed both with bit defender and they both came back. I am getting fake pop-up ads for virus software and other stuff. I tried to uninstall McAfee because it was making things worse, and I am currently using PC Tools Firewall Plus. I also tried Spybot Search and Destroy.

Save me, MalwareBytes. You're my only hope!

Here is my HijackThis log file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:40:36 PM, on 11/8/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16915)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\PC Tools Firewall Plus\FWService.exe

C:\Program Files\Retrospect\Retrospect 7.6\retrorun.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

C:\WINDOWS\system32\VTTimer.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe

C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [VTTimer] VTTimer.exe

O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"

O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [bitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe"

O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe"

O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s

O4 - HKLM\..\Run: [jegodoler] Rundll32.exe "c:\windows\system32\weziroze.dll",a

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: http://*.mcafee.com

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O20 - AppInit_DLLs: windows\system32\fiwozero.dll niwaluyu.dll c:\windows\system32\weziroze.dll

O21 - SSODL: dewufeseh - {363a07a8-8891-491d-8f07-586d815482a6} - c:\windows\system32\fiwozero.dll (file missing)

O21 - SSODL: ruzuhopew - {fc513b95-f004-4a42-934f-68eb081547ae} - c:\windows\system32\weziroze.dll

O22 - SharedTaskScheduler: mujuzedij - {363a07a8-8891-491d-8f07-586d815482a6} - c:\windows\system32\fiwozero.dll (file missing)

O22 - SharedTaskScheduler: kupuhivus - {fc513b95-f004-4a42-934f-68eb081547ae} - c:\windows\system32\weziroze.dll

O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe

O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe

O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)

O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)

O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe

O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.6\retrorun.exe

O23 - Service: Retrospect Helper - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.6\rthlpsvc.exe

O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

--

End of file - 11230 bytes

By the way, if you solve this problem I will seriously consider buying the pro version. After all, I paid for that stupid McAfee crap.

Bob the Inquisitor · November 8, 2009

By the way, I tried the self-help procedures in the sticky threads. They didn't work.

Blade81 · November 12, 2009

Hi,

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Generate an Uninstall List

* Open HijackThis

* Click on Open Misc Tools Section

* Click on Open Uninstall Manager

* Click on Save list

* Save it to your Desktop

* Post it & fresh hjt log on your next reply.

Bob the Inquisitor · November 13, 2009

Thank you for helping me, Blade.

Here is my Combofix log:

ComboFix 09-11-13.04 - Compaq_Owner 11/12/2009 20:26.1.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.244 [GMT -8:00]
Running from: c:\documents and settings\Compaq_Owner\Desktop\ComboFix.exe
FW: PC Tools Firewall Plus *disabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\recycler\S-1-5-21-3341882734-761728586-1605933384-1003
c:\windows\system32\daziduzi.dll
c:\windows\system32\dumovafo.dll
c:\windows\system32\ginihini.dll
c:\windows\system32\jipezizo.dll.tmp
c:\windows\system32\kuwalobe.dll.tmp
c:\windows\system32\lulitugo.dll
c:\windows\system32\mezagika.dll
c:\windows\system32\nigobani.dll
c:\windows\system32\niwaluyu.dll.tmp
c:\windows\system32\nubazoji.dll
c:\windows\system32\ps2.bat
c:\windows\system32\sodigeyu.dll
c:\windows\system32\tatetimo.dll
c:\windows\system32\tijebevi.dll
c:\windows\system32\wahewuvu.dll
c:\windows\system32\weziroze.dll
c:\windows\system32\wirotuza.dll
c:\windows\Tasks\kwsrrgbd.job
c:\windows\viassary-hp.reg
D:\Autorun.inf
----- BITS: Possible infected sites -----
hxxp://77.74.48.111
.
((((((((((((((((((((((((( Files Created from 2009-10-13 to 2009-11-13 )))))))))))))))))))))))))))))))
.
2009-11-13 04:13 . 2009-11-13 04:13 132 ----a-w- c:\windows\system32\rezumatenoi.dat
2009-11-08 12:10 . 2009-11-08 12:11 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\PCToolsFirewallPlus
2009-11-08 12:07 . 2009-09-24 00:10 207280 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-11-08 12:07 . 2009-10-07 00:31 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-11-08 12:07 . 2009-10-30 19:11 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-11-08 12:06 . 2009-10-30 19:09 70280 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2009-11-08 12:06 . 2009-08-14 21:44 32552 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2009-11-08 12:06 . 2009-11-08 12:07 -------- d-----w- c:\program files\Common Files\PC Tools
2009-11-08 12:06 . 2009-10-17 00:09 55208 ----a-w- c:\windows\system32\drivers\pctNdis.sys
2009-11-08 12:06 . 2009-10-17 00:55 115216 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2009-11-08 12:06 . 2009-11-08 12:13 -------- d-----w- c:\program files\PC Tools Firewall Plus
2009-11-08 11:58 . 2009-11-08 11:58 0 ----a-w- C:\pcwords2.dat
2009-11-08 11:58 . 2009-11-08 11:58 0 ----a-w- C:\pcwords.dat
2009-11-08 11:20 . 2009-11-08 11:20 -------- d-----w- c:\program files\Trend Micro
2009-11-08 11:08 . 2009-11-13 04:15 -------- d-----w- c:\documents and settings\All Users\Application Data\BitDefender
2009-11-08 11:08 . 2009-11-08 11:08 -------- d-----w- c:\program files\BitDefender
2009-11-08 11:05 . 2009-11-13 04:15 -------- d-----w- c:\program files\Common Files\BitDefender
2009-11-08 10:56 . 2009-11-08 10:59 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\QuickScan
2009-11-08 10:56 . 2009-10-29 23:39 679936 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\3crd8enr.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
2009-11-08 10:56 . 2009-10-29 23:39 614400 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\3crd8enr.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
2009-11-08 04:39 . 2009-11-08 06:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-11-08 04:39 . 2009-11-08 04:39 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-11-08 02:32 . 2009-09-30 20:11 288096 ----a-r- c:\documents and settings\Compaq_Owner\Application Data\McAfee\Supportability\MVTLogs\Results\detect.dll
2009-11-07 18:54 . 2009-11-07 18:54 37936 ----a-w- c:\windows\system32\config\systemprofile\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-13 04:41 . 2008-09-24 20:39 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-11-13 04:06 . 2009-11-13 04:06 152456 ----a-w- c:\windows\system32\drivers\bdfm.sys.upd
2009-11-13 04:06 . 2009-11-13 04:06 105736 ----a-w- c:\windows\system32\drivers\bdhv.sys.upd
2009-11-08 11:41 . 2007-01-10 05:19 -------- d-----w- c:\program files\McAfee
2009-11-08 09:40 . 2007-01-10 05:16 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-11-08 09:39 . 2007-01-10 05:19 -------- d-----w- c:\program files\Common Files\McAfee
2009-11-08 09:24 . 2007-01-10 05:22 -------- d-----w- c:\program files\SiteAdvisor
2009-11-08 09:24 . 2007-01-13 19:11 -------- d-----w- c:\documents and settings\All Users\Application Data\SiteAdvisor
2009-11-08 02:25 . 2007-01-11 08:17 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\McAfee
2009-10-09 23:39 . 2007-12-28 05:11 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2009-10-09 23:36 . 2005-03-13 06:07 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\Apple Computer
2009-10-09 23:23 . 2008-04-30 03:34 -------- d-----w- c:\program files\Apple Software Update
2009-10-09 23:23 . 2008-08-28 02:12 -------- d-----w- c:\program files\Microsoft Silverlight
2009-10-09 23:16 . 2009-10-09 23:14 -------- d-----w- c:\program files\iTunes
2009-10-09 23:16 . 2009-10-09 23:14 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-10-09 23:15 . 2009-10-09 23:15 -------- d-----w- c:\program files\iPod
2009-10-09 23:15 . 2007-12-28 05:11 -------- d-----w- c:\program files\Common Files\Apple
2009-10-09 23:13 . 2007-08-15 23:10 -------- d-----w- c:\program files\Bonjour
2009-10-09 23:12 . 2009-10-09 23:10 -------- d-----w- c:\program files\QuickTime
2009-10-09 23:04 . 2009-10-09 23:04 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.1.8\SetupAdmin.exe
2009-09-20 07:01 . 2009-04-01 03:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Retrospect
2009-09-16 11:20 . 2009-11-08 12:07 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-09-15 10:12 . 2009-11-08 12:06 7435 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.cat
2009-09-15 10:12 . 2009-11-08 12:07 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-09-15 10:11 . 2009-11-08 12:06 7383 ----a-w- c:\windows\system32\drivers\pctplfw.cat
2009-09-15 10:10 . 2009-11-08 12:06 7399 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.cat
2009-09-15 10:01 . 2009-11-08 12:07 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2009-09-11 14:18 . 2004-12-28 10:36 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2004-12-28 10:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36 . 2004-12-28 10:37 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-29 07:36 . 2004-12-28 10:35 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36 . 2004-12-28 10:35 17408 ----a-w- c:\windows\system32\corpol.dll
2009-08-29 02:42 . 2009-10-09 23:07 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-29 02:42 . 2007-12-28 05:13 40448 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-08-26 08:00 . 2004-12-28 10:36 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-10-20 02:59 . 2009-11-08 11:55 47104 ----a-w- c:\program files\mozilla firefox\components\FFComm.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\MSN Messenger\msnmsgr.exe" [2007-01-19 5674352]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\j2re1.4.2_03\bin\jusched.exe" [2004-10-20 32881]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-12 61440]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-21 155648]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-04-18 196608]
"PS2"="c:\windows\system32\ps2.exe" [2003-09-13 98304]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-15 253952]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-05 53248]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-02-18 49152]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-10-20 180269]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-09-14 61440]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2006-03-22 1191936]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-30 155648]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-03-21 69632]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"00PCTFW"="c:\program files\PC Tools Firewall Plus\FirewallGUI.exe" [2009-10-29 2971608]
"VTTimer"="VTTimer.exe" - c:\windows\system32\VTTimer.exe [2004-10-22 53248]
"SiSPower"="SiSPower.dll" - c:\windows\system32\SiSPower.dll [2004-09-24 49152]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2005-03-04 88209]
c:\documents and settings\Compaq_Owner\Start Menu\Programs\Startup\
Nikon Monitor.lnk - c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe [2007-6-14 479232]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [11/8/2009 4:07 AM 233136]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [11/8/2009 4:07 AM 87784]
R3 PCTFW-DNS;PCTools Firewall - DNS driver;c:\windows\system32\drivers\pctNdis-DNS.sys [11/8/2009 4:06 AM 32552]
R3 PCTFW-PacketFilter;PCTools Firewall - Packet filter driver;c:\windows\system32\drivers\pctNdis-PacketFilter.sys [11/8/2009 4:06 AM 70280]
R3 pctNDIS;PC Tools Driver;c:\windows\system32\drivers\pctNdis.sys [11/8/2009 4:06 AM 55208]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [11/8/2009 4:06 AM 115216]
--- Other Services/Drivers In Memory ---
*NewlyCreated* - MBR
*Deregistered* - mbr
.
Contents of the 'Scheduled Tasks' folder
2009-11-10 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-12 19:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
uInternet Settings,ProxyOverride = *.local
IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
Trusted Zone: internet
Trusted Zone: mcafee.com
FF - ProfilePath - c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\3crd8enr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\3crd8enr.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
FF - component: c:\program files\Mozilla Firefox\components\FFComm.dll
FF - plugin: c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\3crd8enr.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -
BHO-{774acf03-d8fa-4897-a15a-3c7d263b2935} - mezagika.dll
HKCU-Run-Uniblue RegistryBooster 2 - c:\program files\Uniblue\RegistryBooster 2\RegistryBooster.exe
HKLM-Run-AOLDialer - c:\program files\Common Files\AOL\ACS\AOLDial.exe
HKLM-Run-Ad-Watch - c:\program files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe
HKLM-Run-jegodoler - c:\windows\system32\lulitugo.dll
HKLM-Run-wopimihubu - ginihini.dll
SharedTaskScheduler-{363a07a8-8891-491d-8f07-586d815482a6} - c:\windows\system32\fiwozero.dll
SharedTaskScheduler-{cacf5f24-945b-4f40-9b82-692276cb1612} - c:\windows\system32\lulitugo.dll
SSODL-dewufeseh-{363a07a8-8891-491d-8f07-586d815482a6} - c:\windows\system32\fiwozero.dll
SSODL-ruzuhopew-{fc513b95-f004-4a42-934f-68eb081547ae} - (no file)
SSODL-kikogogiy-{cacf5f24-945b-4f40-9b82-692276cb1612} - c:\windows\system32\lulitugo.dll
SafeBoot-mcmscsvc
SafeBoot-MCODS
AddRemove-ShockwaveFlash - c:\windows\system32\Macromed\Flash\UninstFl.exe
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-12 20:41
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'explorer.exe'(3344)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\PC Tools Firewall Plus\FWService.exe
c:\program files\Retrospect\Retrospect 7.6\retrorun.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-11-12 20:49 - machine was rebooted
ComboFix-quarantined-files.txt 2009-11-13 04:49
Pre-Run: 68,875,321,344 bytes free
Post-Run: 69,007,007,744 bytes free
- - End Of File - - 44965D351792D0721E70AAD8C5C41042

Uninstal Manager:

Acoustica CD/DVD Label Maker
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Help Center 2.1
Adobe Help Viewer CS3
Adobe PDF Library Files
Adobe Photoshop Album 2.0 Starter Edition
Adobe Photoshop Elements 5.0
Adobe Reader 7.0
Adobe Setup
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Agere Systems PCI Soft Modem
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Aqua Bubble (CD version)
ArcSoft PhotoStudio 5.5
AVS DVDMenu Editor 1.2.1.19
AVS Video Converter 5.6
AVS Video Editor 3.5
AVS4YOU Software Navigator 1.2
Bonjour
Canon MP Navigator 3.0
Canon MP460
Canon MP460 User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint
CardRd81
CCScore
Compaq Connections
Compaq Organize
CR2
Critical Update for Windows Media Player 11 (KB959772)
Diamond Drop (CD version)
DVD Photo Slideshow Pro 7.96
Easy Internet Sign-up
Easy-WebPrint
ESSBrwr
ESSCDBK
ESScore
ESSCT
ESSEMAIL
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
ESSTUTOR
ESSvpaht
ESSvpot
FinePixViewer Ver.4.3
FUJIFILM USB Driver
Help and Support Additions
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
HLPIndex
HLPPDOCK
HLPSFO
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
HP Software Update
InterVideo DiscLabel
InterVideo WinDVD Creator
InterVideo WinDVD Player
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
KBD
Kodak EasyShare software
KSU
Learn2 Player (Uninstall Only)
Menu Template Package 1 Ver 1.10
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
Mozilla Firefox (3.5.5)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Myst III: Exile
Netflix Movie Viewer
Nikon Message Center
Nikon Transfer
Notifier
OfotoXMI
OTtBP
OTtBPSDK
PC Tools Firewall Plus 6.0
PC-Doctor for Windows
PCFriendly
Picture Control Utility
PS2
Python 2.2 combined Win32 extensions
Python 2.2.1
QuickTime
RAW FILE CONVERTER LE
RealPlayer
Retrospect 7.6
Road Runner Tech Install
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
ScanSoft OmniPage SE 4.0
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SFR
SHASTA
SimCity 4 Deluxe
SKIN0001
SKINXSDK
Sonic RecordNow!
Sonic Update Manager
Spybot - Search & Destroy
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
VIA Rhine-Family Fast Ethernet Adapter
VIA/S3G Display Driver
ViewNX
Viewpoint Media Player
VIVA MEDIA GAME CENTER
VPRINTOL
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinZip 11.1
WIRELESS

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:55:51 PM, on 11/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\Retrospect\Retrospect 7.6\retrorun.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe (User 'Default user')
O4 - Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.6\retrorun.exe
O23 - Service: Retrospect Helper - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.6\rthlpsvc.exe
--
End of file - 9120 bytes

Bob the Inquisitor · November 13, 2009

By the way, I did not install the Windows Recovery Console because the other web site said it would automatically ask me to install it and then install it. It never asked. How do I know if I already have it installed? Do I need to install it and run combofix again?

Blade81 · November 13, 2009

Hi,

You probably had recovery console installed since there was no message stating otherwise in the log.

Disable Spybot's TeaTimer to make sure it won't interfere with fixes. You can re-enable it when you're clean again:

Run Spybot-S&D in Advanced Mode
If it is not already set to do this, go to the Mode menu
select
Advanced Mode
On the left hand side, click on Tools
Then click on the Resident icon in the list
Uncheck
Resident TeaTimer
and OK any prompts.
Restart your computer

Start hjt, do a system scan, check (if found):

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

Close browsers and fix checked.

Open notepad and copy/paste the text in the quotebox below into it:

File::
c:\windows\system32\rezumatenoi.dat

Save this as

CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe

Then post the resultant log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.

If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.

If that happened we want to know, and also what process you had to end.

Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 17.
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

Download ATF (Atribune Temp File) Cleaner

Bob the Inquisitor · November 14, 2009

Here are the logs:

ComboFix 09-11-13.04 - Compaq_Owner 11/13/2009 19:39.2.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.260 [GMT -8:00]
Running from: c:\documents and settings\Compaq_Owner\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Compaq_Owner\Desktop\CFScript.txt
FW: PC Tools Firewall Plus *disabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}
FILE ::
"c:\windows\system32\rezumatenoi.dat"
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\windows\system32\rezumatenoi.dat
.
((((((((((((((((((((((((( Files Created from 2009-10-14 to 2009-11-14 )))))))))))))))))))))))))))))))
.
2009-11-08 12:10 . 2009-11-08 12:11 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\PCToolsFirewallPlus
2009-11-08 12:07 . 2009-09-24 00:10 207280 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-11-08 12:07 . 2009-10-07 00:31 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-11-08 12:07 . 2009-10-30 19:11 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-11-08 12:06 . 2009-10-30 19:09 70280 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2009-11-08 12:06 . 2009-08-14 21:44 32552 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2009-11-08 12:06 . 2009-11-08 12:07 -------- d-----w- c:\program files\Common Files\PC Tools
2009-11-08 12:06 . 2009-10-17 00:09 55208 ----a-w- c:\windows\system32\drivers\pctNdis.sys
2009-11-08 12:06 . 2009-10-17 00:55 115216 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2009-11-08 12:06 . 2009-11-08 12:13 -------- d-----w- c:\program files\PC Tools Firewall Plus
2009-11-08 11:58 . 2009-11-08 11:58 0 ----a-w- C:\pcwords2.dat
2009-11-08 11:58 . 2009-11-08 11:58 0 ----a-w- C:\pcwords.dat
2009-11-08 11:20 . 2009-11-08 11:20 -------- d-----w- c:\program files\Trend Micro
2009-11-08 11:08 . 2009-11-13 04:15 -------- d-----w- c:\documents and settings\All Users\Application Data\BitDefender
2009-11-08 11:08 . 2009-11-08 11:08 -------- d-----w- c:\program files\BitDefender
2009-11-08 11:05 . 2009-11-13 04:15 -------- d-----w- c:\program files\Common Files\BitDefender
2009-11-08 10:56 . 2009-11-08 10:59 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\QuickScan
2009-11-08 10:56 . 2009-10-29 23:39 679936 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\3crd8enr.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
2009-11-08 10:56 . 2009-10-29 23:39 614400 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\3crd8enr.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
2009-11-08 04:39 . 2009-11-08 06:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-11-08 04:39 . 2009-11-08 04:39 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-11-08 02:32 . 2009-09-30 20:11 288096 ----a-r- c:\documents and settings\Compaq_Owner\Application Data\McAfee\Supportability\MVTLogs\Results\detect.dll
2009-11-07 18:54 . 2009-11-07 18:54 37936 ----a-w- c:\windows\system32\config\systemprofile\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-14 03:17 . 2008-09-24 20:39 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-11-13 04:06 . 2009-11-13 04:06 152456 ----a-w- c:\windows\system32\drivers\bdfm.sys.upd
2009-11-13 04:06 . 2009-11-13 04:06 105736 ----a-w- c:\windows\system32\drivers\bdhv.sys.upd
2009-11-08 11:41 . 2007-01-10 05:19 -------- d-----w- c:\program files\McAfee
2009-11-08 09:40 . 2007-01-10 05:16 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-11-08 09:39 . 2007-01-10 05:19 -------- d-----w- c:\program files\Common Files\McAfee
2009-11-08 09:24 . 2007-01-10 05:22 -------- d-----w- c:\program files\SiteAdvisor
2009-11-08 09:24 . 2007-01-13 19:11 -------- d-----w- c:\documents and settings\All Users\Application Data\SiteAdvisor
2009-11-08 02:25 . 2007-01-11 08:17 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\McAfee
2009-10-09 23:39 . 2007-12-28 05:11 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2009-10-09 23:36 . 2005-03-13 06:07 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\Apple Computer
2009-10-09 23:23 . 2008-04-30 03:34 -------- d-----w- c:\program files\Apple Software Update
2009-10-09 23:23 . 2008-08-28 02:12 -------- d-----w- c:\program files\Microsoft Silverlight
2009-10-09 23:16 . 2009-10-09 23:14 -------- d-----w- c:\program files\iTunes
2009-10-09 23:16 . 2009-10-09 23:14 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-10-09 23:15 . 2009-10-09 23:15 -------- d-----w- c:\program files\iPod
2009-10-09 23:15 . 2007-12-28 05:11 -------- d-----w- c:\program files\Common Files\Apple
2009-10-09 23:13 . 2007-08-15 23:10 -------- d-----w- c:\program files\Bonjour
2009-10-09 23:12 . 2009-10-09 23:10 -------- d-----w- c:\program files\QuickTime
2009-10-09 23:04 . 2009-10-09 23:04 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.1.8\SetupAdmin.exe
2009-09-20 07:01 . 2009-04-01 03:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Retrospect
2009-09-16 11:20 . 2009-11-08 12:07 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-09-15 10:12 . 2009-11-08 12:06 7435 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.cat
2009-09-15 10:12 . 2009-11-08 12:07 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-09-15 10:11 . 2009-11-08 12:06 7383 ----a-w- c:\windows\system32\drivers\pctplfw.cat
2009-09-15 10:10 . 2009-11-08 12:06 7399 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.cat
2009-09-15 10:01 . 2009-11-08 12:07 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2009-09-11 14:18 . 2004-12-28 10:36 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2004-12-28 10:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36 . 2004-12-28 10:37 832512 ------w- c:\windows\system32\wininet.dll
2009-08-29 07:36 . 2004-12-28 10:35 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36 . 2004-12-28 10:35 17408 ----a-w- c:\windows\system32\corpol.dll
2009-08-29 02:42 . 2009-10-09 23:07 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-29 02:42 . 2007-12-28 05:13 40448 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-08-26 08:00 . 2004-12-28 10:36 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-10-20 02:59 . 2009-11-08 11:55 47104 ----a-w- c:\program files\mozilla firefox\components\FFComm.dll
.
((((((((((((((((((((((((((((( SnapShot@2009-11-13_04.40.55 )))))))))))))))))))))))))))))))))))))))))
.
- 2007-04-17 05:54 . 2009-05-26 11:40 17272 c:\windows\system32\spmsg.dll
+ 2007-04-17 05:54 . 2008-07-08 13:02 17272 c:\windows\system32\spmsg.dll
+ 2004-10-20 06:05 . 2009-11-13 11:19 165120 c:\windows\system32\FNTCACHE.DAT
- 2004-10-20 06:05 . 2009-06-10 10:14 165120 c:\windows\system32\FNTCACHE.DAT
+ 2004-12-28 10:37 . 2009-08-14 13:21 1850624 c:\windows\system32\win32k.sys
+ 2008-10-14 20:11 . 2009-08-14 13:21 1850624 c:\windows\system32\dllcache\win32k.sys
+ 2009-11-13 11:01 . 2009-11-05 17:36 26768832 c:\windows\system32\MRT.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\MSN Messenger\msnmsgr.exe" [2007-01-19 5674352]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\j2re1.4.2_03\bin\jusched.exe" [2004-10-20 32881]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-12 61440]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-21 155648]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-04-18 196608]
"PS2"="c:\windows\system32\ps2.exe" [2003-09-13 98304]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-15 253952]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-05 53248]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-02-18 49152]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-10-20 180269]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-09-14 61440]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2006-03-22 1191936]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-30 155648]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-03-21 69632]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"00PCTFW"="c:\program files\PC Tools Firewall Plus\FirewallGUI.exe" [2009-10-29 2971608]
"VTTimer"="VTTimer.exe" - c:\windows\system32\VTTimer.exe [2004-10-22 53248]
"SiSPower"="SiSPower.dll" - c:\windows\system32\SiSPower.dll [2004-09-24 49152]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2005-03-04 88209]
c:\documents and settings\Compaq_Owner\Start Menu\Programs\Startup\
Nikon Monitor.lnk - c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe [2007-6-14 479232]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [11/8/2009 4:07 AM 233136]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [11/8/2009 4:07 AM 87784]
R3 PCTFW-DNS;PCTools Firewall - DNS driver;c:\windows\system32\drivers\pctNdis-DNS.sys [11/8/2009 4:06 AM 32552]
R3 PCTFW-PacketFilter;PCTools Firewall - Packet filter driver;c:\windows\system32\drivers\pctNdis-PacketFilter.sys [11/8/2009 4:06 AM 70280]
R3 pctNDIS;PC Tools Driver;c:\windows\system32\drivers\pctNdis.sys [11/8/2009 4:06 AM 55208]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [11/8/2009 4:06 AM 115216]
--- Other Services/Drivers In Memory ---
*Deregistered* - mbr
*Deregistered* - PROCEXP113
.
Contents of the 'Scheduled Tasks' folder
2009-11-10 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-12 19:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
uInternet Settings,ProxyOverride = *.local
IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
Trusted Zone: internet
Trusted Zone: mcafee.com
FF - ProfilePath - c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\3crd8enr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\Mozilla Firefox\components\FFComm.dll
FF - plugin: c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\3crd8enr.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -
BHO-{774acf03-d8fa-4897-a15a-3c7d263b2935} - (no file)
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-13 19:49
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2009-11-13 19:53
ComboFix-quarantined-files.txt 2009-11-14 03:53
ComboFix2.txt 2009-11-13 04:49
Pre-Run: 69,035,286,528 bytes free
Post-Run: 68,990,468,096 bytes free
- - End Of File - - 83026D3C07B74579C02A1E0702CDCDD1

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Saturday, November 14, 2009
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Saturday, November 14, 2009 04:46:56
Records in database: 3207078
--------------------------------------------------------------------------------
Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes
Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\
L:\
Scan statistics:
Objects scanned: 159398
Threats found: 3
Infected objects found: 3
Suspicious objects found: 2
Scan duration: 04:58:29
File name / Threat / Threats count
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Identities\{D22E898B-CF4C-4BFA-B7C9-E8BAD848BA75}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 2
C:\Program Files\Online Services\AOL90US\comps\toolbar\toolbr.EXE Infected: not-a-virus:AdWare.Win32.SearchIt.t 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\nigobani.dll.vir Infected: Packed.Win32.TDSS.aa 1
C:\System Volume Information\_restore{55AD45FB-8993-4F27-867B-0B74F04FFF84}\RP1458\A0085055.dll Infected: Packed.Win32.TDSS.aa 1
Selected area has been scanned.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:59:22 AM, on 11/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: (no name) - {774acf03-d8fa-4897-a15a-3c7d263b2935} - (no file)
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe (User 'Default user')
O4 - Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.6\retrorun.exe
O23 - Service: Retrospect Helper - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.6\rthlpsvc.exe
--
End of file - 9236 bytes

Also, I uninstalled Bit Defender so it would not interrupt combofix. It kept popping up, so I had to get rid of it.

Blade81 · November 14, 2009

Hi,

Ok. You may reinstall BitDefender later. There're some McAfee remnants there. Download & run removal tool here.

Empty C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Identities\{D22E898B-CF4C-4BFA-B7C9-E8BAD848BA75}\Microsoft\Outlook Express\Deleted Items.dbx email box.

Any issues remaining?

Bob the Inquisitor · November 14, 2009

I ran the McAfee removal tool and deleted C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Identities\{D22E898B-CF4C-4BFA-B7C9-E8BAD848BA75}\Microsoft\Outlook Express\Deleted Items.dbx.

My computer is running much faster and I am no longer getting any popups. Is there anything else I need to do to clean it? Also, what antivirus program would you recommend? I don't necessarily have to go with bit defender.

Thank you for all your help!

Blade81 · November 14, 2009

Ok. I'll provide some final instructions and include a list of recommended antivirus/firewall programs

THESE STEPS ARE VERY IMPORTANT

Let's reset system restore

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

Check Turn off System Restore.

Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

UN-Check *Turn off System Restore*.

Click Apply, and then click OK.

NOTE: only do this ONCE,NOT on a regular basis

Now lets uninstall ComboFix:

Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC and save it to desktop.

Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.

Click once on the Security tab

Click once on the Internet icon so it becomes highlighted.

Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

hosts file:
- Every version of windows has a hosts file as part of them.
- In a very basic sense, they are used to locate webpages.
- We can customize a hosts file so that it blocks certain webpages.
- However, it can slow down certain computers.
- This is why using a hosts file is optional!!
Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
2. Click the start button (at the lower left hand corner of your screen)
3. Click run
4. In the dialog box, type services.msc
5. hit enter, then locate dns client
6. Highlight it, then double-click it.
7. On the dropdown box, change the setting from automatic to manual.
8. Click ok
[*]Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
Antivir
Avast!
Good commercial ones are from:
Kaspersky and
ESET
[*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.

Just a final reminder for you. I am trying to stress these two points.

UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.

Make sure all of your security programs are up to date.

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,

Blade

Bob the Inquisitor · November 16, 2009

Thank you very, very much for your help. I appreciate your patience very much. Thank you.

Blade81 · November 16, 2009

You're welcome

mbam.exe is Missing, Won't Install

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