Jump to content

I used theFarbar Recovery Scan Tool and gave me the .txt files.


Recommended Posts

I will guide you along on looking for remaining malware. Lets keep these principles as we go along.

  • Removing malware can be unpredictable
  • Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Only run the tools I guide you to.
  • Do not run online games while case is on-going. Do not do any free-wheeling web-surfing.
  • The removal of malware isn't instantaneous, please be patient.
  • Cracked or or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure.
  • Please stick with me until I give you the "all clear".
  • If your system is running Discord, please be sure to Exit out of it while this case is on-going.

Take these actions so that Windows 11 is set to show all hidden files and folders.
Open File Explorer from the taskbar.

Select View > Show > Hidden items.

Select ViewShowFile name extensions

(   2   )

Let's do one scan with Malwarebytes Adwcleaner to check for adwares. Just before pressing that "scan" button, be sure that Chrome & Edge, or other web browser are Closed.

It will not take much time,

First download & save it
guide & download link

Then be sure to close all web browsers after the download & before launching the tool.

Then go to where the EXE file is saved. Start Adwcleaner.  Then do a scan with Adwcleaner

Guide article

Attach the clean log from Adwcleaner when all completed.

(   3   )

I would like a report set for review. This is a report only.

Please download MALWAREBYTES MBST Support Tool

Once you start it click Advanced >>> then Gather Logs

Have patience till the run has finished.
Attach the mbst-grab-results.zip from the Desktop to your reply..

 

Link to post
Share on other sites

Next first step, is to "Turn OFF ( to DISABLE) the "fast starup" of Windows 11
See https://www.windowscentral.com/software-apps/windows-11/how-to-enable-or-disable-fast-startup-on-windows-11

When that is done, be sure to do ( from Start menu) one Power >> Shutdown >> Restart.
Having "fast startup" can complicate our efforts to fix problems.

Please run the following custom script. Read all of this before you start. Please Close all open work before you actually do begin this run.

Farbar  FRSTENGLISH program location:   Downloads folder. The tool is already on system. That is what we will use.

Please download the attached fixlist.txt file and save it to Downloads

Fixlist.txt <- < - - - -

NOTE. It's important that both files, FRSTENGLISH, and fixlist.txt are in the same location or the fix will not work.

Right-click with your mouse on  FRSTENGLISH and select "Run as Administraor" and reply Yes and allow it to proceed when prompted. That is important.

next, press the Fix button just once and wait.

You will see a green-color scroll display while FRST is running.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Downloads folder (Fixlog.txt) . Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

The system will be rebooted after the fix has run. Attach FIXLOG.txt with next reply.

NOTICE: For potential outside readers,  This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause harm.

Link to post
Share on other sites

Thank you. The custom run is very good.

he custom-run is good. The Windows System File Checker has made some corrections.

Windows Resource Protection found corrupt files and successfully repaired them.
This last run has completed what was originally intended. 

Do a new scan with Malwarebytes for Windows. Do a Check for Update using the Malwarebytes Settings >> General tab.

See this Support Guide https://support.malwarebytes.com/hc/en-us/articles/360042187934-Check-for-updates-in-Malwarebytes-for-Windows

When it shows a new version available, Accept it and let it proceed forward.  Be sure it succeeds.

If prompted to do a Restart, just please follow all directions.

Let me know how that goes.    Next, the Malwarebytes scan

Next, click the small x on the Settings line to go to the main Malwarebytes Window.   Next click the blue button marked Scan.

 

When the scan phase is done, be real sure you Review and have all detected lines items check-marked on each line on the left. That too is very critical.

>>>>>>      👉      You can actually click the topmost left  check-box  on the very top line to get ALL lines  ticked   ( all selected).         <<<<     💢

 

MB4_scan_tick_ALL.jpg.d5c4071c62ed66534301fbb217b93bc0.jpg

Please double verify you have that TOP  check-box tick marked.   and that then, all lines have a tick-mark

 

Then click on Quarantine  button.

MB4_scan_all_Quarantine2.jpg.6c45445994d4125c0b617ac7c5551e03.jpg

 


Then, locate the Scan run report;  export out a copy;  & then attach in with your  reply.
See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4

😉

Link to post
Share on other sites

  • 4 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.