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I think I catched a virus on my pc. Everytime I run a scan I get the exact same results:


-Log Details-
Scan Date: 8/2/23
Scan Time: 12:35 PM
Log File: 3c8b1ea6-3120-11ee-89c8-086ac57d2796.json

-Software Information-
Components Version: 1.0.2089
Update Package Version: 1.0.73353
License: Trial

-System Information-
OS: Windows 11 (Build 22621.1992)
CPU: x64
File System: NTFS
User: PC_Maxime\maxma

-Scan Summary-
Scan Type: Custom Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 136250
Threats Detected: 5
Threats Quarantined: 0
Time Elapsed: 1 min, 21 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Disabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 3
Trojan.Crypt.Generic, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\GoogleUpdateTaskMachineQC, No Action By User, 6326, 1160696, , , , , , 
Trojan.Crypt.Generic, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{33A722DE-1119-4712-921D-B61C619054C6}, No Action By User, 6326, 1160696, , , , , , 
Trojan.Crypt.Generic, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\BOOT\{33A722DE-1119-4712-921D-B61C619054C6}, No Action By User, 6326, 1160696, , , , , , 

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 2
Trojan.Crypt.Generic, C:\WINDOWS\SYSTEM32\TASKS\GoogleUpdateTaskMachineQC, No Action By User, 6326, 1160696, , , , , AE4485E9F9F702BBCB000BE58D0A598B, A8CEB66468FC2DA8FDB323B6F9DD742CFE73A4E8F7FD6E16C1FBF7AB09EFF720
Trojan.Crypt.Generic, C:\PROGRAM FILES\GOOGLE\CHROME\UPDATER.EXE, No Action By User, 6326, 1160696, 1.0.73353, , ame, , C75E8B78107D4E3A8E32D35E35919724, 6534FAE301B2D2793D07C25FD5AECA2288D6EB7B05A56C3ABCB5837C314A5A01

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


What can I do?

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Hello @Meeeeeeeeeeee  and  :welcome:


My name is MKDB and I will assist you.



Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow the steps in the given order and post back the log files.
  • Please copy and paste all log files into your post.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • As English is not my native language, please do not use slang or idioms. It may be hard for me to understand.
  • If you do not respond within 4 days, your topic will be closed.
  • Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure.




Step 1

  • Please download the Malwarebytes Support Tool (MBST).
  • Run MBST and accept license agreement.
  • In the left navigation pane of MBST, click Advanced.
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine.
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.
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Due to the lack of feedback, I do not follow this topic any longer.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

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