Jump to content

Please someone help me, malwarebytes stops during scan.


Recommended Posts

I asked for help about this on sunday, and I have yet to get ANY replies to my posts. I really need help, Malwarebytes stops in the middle of my scan. I thought something was up with the registry, so I tried cleaning it with ccleaner, but after I did that, the desktop dissapeared, and I have to use task manager to run programs. I recently tried using another virus scanner, but it did the same thing as malwarebytes, and just shut down during the scanning process. Can someone please help? Seriously, I have asked for help since sunday, and I haven't gotten ANY help, which is kind of irritating considering the fact that I can't get rid of this on my own, which is why I REALLY need someone's help.

Link to post
Share on other sites

  • Staff

Hi and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

Link to post
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.