seedit4me Posted July 11 ID:1576988 Share Posted July 11 Hello, Over the last week we have had clients informing us that they are having issues loading pages on there vps systems on checking there systems malwarebytes are blocking the urls/site. Could we please have the domain white listed as an example pages giving the error are seedit4.me , my.seedit4.me and clients own urls ie 123.nl130.seedit4.me/ error from a client <div><img src="../assets/browser-guard-logo.svg" alt="Malwarebytes Browser Guard Logo"></div><div><span>{block-reason}</span><div><span><span>Website Blocked:</span> <strong>{block-url}</strong></span> <span>{block-explanation}</span></div><div><img src="../assets/warning-severity-medium.svg" alt="Warning icon"><p><span>{block-alert-text}</span> <a href="https://links.malwarebytes.com/support/browserguard/?guard=1&x-source=support">"{block-alert-link}</a></p></div><div><img src="../assets/arrow-back-light.svg" alt="Warning icon"> <span>{go-back}</span><div>{continue-button}<div> <span>{continue-always}</span></div></div></div><div>{block-level-up}<p><span>{block-level-up-info}</span><br><a href="https://malwarebytes.com/premium">"{block-level-up-info-link}</a> <span>{block-level-up-info-contd}</span></p><a href="https://malwarebytes.com/premium">"{block-get-started}</a></div><img src="../assets/level-up-illustration.svg" alt="Level up illustration"><img src="../assets/tooltip-black.svg" alt="Learn more icon"><p><span>{block-learn-more}</span> <a href="https://www.malwarebytes.com/cybersecurity">"{block-learn-more-link}</a></p></div> Link to post
Staff BjelakovicL Posted July 11 Staff ID:1576991 Share Posted July 11 Hi, Please provide a screenshot of the block. Thank you! Link to post
seedit4me Posted July 11 Author ID:1576994 Share Posted July 11 Hello Here is a random one from a clients vps Link to post
Solution thisisu Posted July 11 Solution ID:1577069 Share Posted July 11 The site has been whitelisted. Please allow 15-30 minutes for the changes to take effect. Link to post
seedit4me Posted July 11 Author ID:1577071 Share Posted July 11 Thank you i will ask the clients to test in 30 mins Link to post
seedit4me Posted July 11 Author ID:1577121 Share Posted July 11 All fixed thank you for the fast reply 1 Link to post
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