Newuser1989 Posted November 6, 2009 ID:154362 Share Posted November 6, 2009 I have a massive viral infection, i know but I have no idea what to do, mbam will open but when I push scan it shuts off. Someone please help me I don't know what to do. Link to post Share on other sites More sharing options...
Blade81 Posted November 11, 2009 ID:156511 Share Posted November 11, 2009 Hi,Download DDS and save it to your desktop from here or here or here.Disable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logs: DDS.txt Attach.txt[*]Save both reports to your desktop. Post them back to your topic.Download GMER here by clicking download exe -button and then saving it your desktop:Double-click .exe that you downloadedClick rootkit-tab and then scan.Don't check Show All box while scanning in progress!When scanning is ready, click Copy.This copies log to clipboardPost log in your reply. Link to post Share on other sites More sharing options...
Newuser1989 Posted November 16, 2009 Author ID:158368 Share Posted November 16, 2009 I downloaded dds but the program opens and then closes in two seconds, no scanning or anything happens. the black command like box appears and then immediately closes.Hi,Download DDS and save it to your desktop from here or here or here.Disable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logs: DDS.txt Attach.txt[*]Save both reports to your desktop. Post them back to your topic.Download GMER here by clicking download exe -button and then saving it your desktop:Double-click .exe that you downloadedClick rootkit-tab and then scan.Don't check Show All box while scanning in progress!When scanning is ready, click Copy.This copies log to clipboardPost log in your reply. Link to post Share on other sites More sharing options...
Blade81 Posted November 16, 2009 ID:158392 Share Posted November 16, 2009 Hi,Please download exeHelper to your desktop.Double-click on exeHelper.com to run the fix.A black window should pop up, press any key to close once the fix is completed.Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).See if you're able to run dds now (make sure protection software is disabled first). Link to post Share on other sites More sharing options...
Newuser1989 Posted November 17, 2009 Author ID:159056 Share Posted November 17, 2009 Hi,Please download exeHelper to your desktop.Double-click on exeHelper.com to run the fix.A black window should pop up, press any key to close once the fix is completed.Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).See if you're able to run dds now (make sure protection software is disabled first).exeHelper by RaktorBuild 20091021Run at 08:45:01 on 11/17/09Now searching...Checking for numerical processes...Checking for bad processes...Checking for bad files...Checking for bad registry entries...Removing HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\NordBullRemoving HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\PopRockResetting filetype association for .exeResetting filetype association for .comResetting userinit and shell values...Resetting policies...--Finished-- Link to post Share on other sites More sharing options...
Newuser1989 Posted November 17, 2009 Author ID:159057 Share Posted November 17, 2009 dds still will not run... Link to post Share on other sites More sharing options...
Blade81 Posted November 17, 2009 ID:159061 Share Posted November 17, 2009 Hi again,Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized, if not you'll find it in c:\rsit folder) Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 24, 2009 Root Admin ID:161818 Share Posted November 24, 2009 Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you. Link to post Share on other sites More sharing options...
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