jbambenek Posted July 6 ID:1576189 Share Posted July 6 I have a client that wants to use a specific website for their department needs. Malwarebytes Nebula is blocking it with the reason being Riskware. How can i determine if its appropriate to author an exception in my environment or not, to resolve the problem for my client? I want to trust the tool, but i have clients that need to function also. example1.zip Link to post Share on other sites More sharing options...
jbambenek Posted July 6 Author ID:1576190 Share Posted July 6 www.polynesia.com Link to post Share on other sites More sharing options...
thisisu Posted July 7 ID:1576230 Share Posted July 7 Can you please attach the following log for review? C:\ProgramData\Malwarebytes\MBAMService\LOGS\MBAMSERVICE.LOG Thank you Link to post Share on other sites More sharing options...
jbambenek Posted July 7 Author ID:1576294 Share Posted July 7 MBAMSERVICE.zipHere is a log from a computer that i know was being blocked back on June 22nd. I spoke with the same user today and they are now able to get to the site. I was also never able to reproduce the error this morning. Is it possible that someone has analyzed the URL and made a correction, or is it coincidence? Link to post Share on other sites More sharing options...
Staff BjelakovicL Posted July 7 Staff ID:1576299 Share Posted July 7 Hi, This rule was disabled three days ago. Domain was infected but has been cleaned up in the meantime. Link to post Share on other sites More sharing options...
jbambenek Posted July 7 Author ID:1576301 Share Posted July 7 Thanks you for the prompt follow up. That's great news. Link to post Share on other sites More sharing options...
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