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Microsoft Account Compromised

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  • Root Admin

Hello  @theoldmole



To begin, please do the following so that we may take a closer look at your installation for troubleshooting. This is a report only.

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you



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  • Root Admin

The logs do not indicate that the current system is infected.

Please check your email address used now and ones possibly used in the past on this site and see what it says about any compromise



Make sure that you do not share the same password on more than one site. All sites should use their own unique strong password.


If you want to pay a security company to do a forensic analysis then I'd suggest you fully stop using this computer and contact them for assistance.

If you simply want to reset your Microsoft Online account and do some basic general cleaning of this computer, we can do that but not if you want to pursue forensic analysis (often very costly)

Let me know what you'd like to do @theoldmole

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  • Root Admin

No problem. I'll go ahead then and close this topic and leave some general information about passwords below for others to read as well


My own personal recommendation for a password is to choose a minimum of 16 characters.

If using a password manager and the site allows it you may want to opt for a 20 character password as both AI and Quantum computing may make password cracking easier. Also don't for get to use MFA/2FA (Multi-Factor-Authentication/Two-Factor-Authentication) on top of a good strong password

Forum discussion on the topic of passwords

Are Your Passwords in the Green?

For reference only. Do not use a password in production that you've obtained from this site.

Password Generator Plus

Another quick throw-away temporary password generator. One should not use this for any purpose beyond temporary.

Passphrase and Password Generator

Site to verify the strength of a password. However, once tested the password should no longer be used. It is designed to help show you how to build a strong password.

Verify password strength


Use Password Management software


KeePass Password Safe



1Password has none, KeePass has none... So why are there seven embedded trackers in the LastPass Android app?

1Password Will Kill the Last Password You Needed

Password Managers Compared: LastPass vs KeePass vs Dashlane vs 1Password

LastPass Scandal Goes Nuclear, Parent Company Services Breached

Security News This Week: The LastPass Hack Somehow Gets Worse

Why You Should Stop Using LastPass After New Hack Method Update


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