Cambridgecap Posted June 27 ID:1574751 Share Posted June 27 Our former MSP abruptly shut down in Feb (owner died). We don't have access to the account credentials to provide our new MSP the Tamper protection password. I've tried submitting support tickets, but in using my email address the tickets bounces and closes immediately. Our server is currently offline in a constant state of reboot because of Malwarebytes. Is there anyone that can help me with this?? I've tried just about everything! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 27 Root Admin ID:1574758 Share Posted June 27 Hello @Cambridgecap Please send me an email with the email address of the former MSP owner and I'll see if I can get someone to assist. Thanks Link to post Share on other sites More sharing options...
Cambridgecap Posted June 28 Author ID:1574935 Share Posted June 28 Solved. Was able to finally reach a member of the former MSP and they graciously provided the tamper password after some digging. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 28 Root Admin ID:1574976 Share Posted June 28 Thank you for the update Link to post Share on other sites More sharing options...
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