Our Brand's Domain Getting Blocked

[Skup]

Hey there, I wanted to reach out and see if our domain Skup.net could be whitelisted by MalwareBytes

We've had a few customers report seeing this error

Thank you for your time & assistance!
 

[Porthos]

This is a browser guard exclusive block. I have moved your post to the correct section so staff can address it.

@thisisu

[Skup]

Great, thanks! Look forward to an update

[thisisu]

The site has been whitelisted. Please allow 15-30 minutes for the changes to take effect.

 

[Skup]

22 hours ago, thisisu said:

The site has been whitelisted. Please allow 15-30 minutes for the changes to take effect.

 

Thanks for reaching out and fixing it

I'm still getting this error when I try to view the website with the Chrome Extension installed

[Porthos]

1 minute ago, Skup said:

I'm still getting this error when I try to view the website with the Chrome Extension installed

Need to update Browser Guard and clear your cache. No block seen for me.

[Skup]

Just now, Porthos said:

Need to update Browser Guard and clear your cache. No block seen for me.

Awesome that makes sense! I appreciate it :) thanks guys!