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I am a user of your antivirus software. I am reaching out to request a review of a website that is being falsely identified as a threat by your software. 

The website in question is 

https://www.nacre.com.au/

  I have encountered an issue where your antivirus software consistently blocks access to this website, displaying an error message "This site can’t provide a secure connection" However, after conducting thorough research and assessment, I am confident that this website is safe and poses no threat to my computer or personal data. 

I have taken the initiative to temporarily disable the antivirus software as a troubleshooting step, and during this time, I was able to access the website without any issues. This strongly suggests that the blocking is a false positive triggered by your software.

Considering the importance of this website to my work, I kindly request your support in reviewing and unblocking the website. I believe it is essential to ensure accurate identification and protection while enabling legitimate access to trusted resources.

I would greatly appreciate your assistance in promptly addressing this matter. If any further information or steps are required from my side, please let me know, and I will be more than willing to cooperate.

Thank you for your attention and understanding. I look forward to a positive resolution and the ability to access the website without any impediments.

Sincerely,

Kieren

Edited by AdvancedSetup
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  • AdvancedSetup changed the title to False Positive for nacre.com.au
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