cloud database is very old - is this the way it should be?

[FetzBox22]

hi everyone,

your cloud database is very very old...

 

# -------------------------------
# Malwarebytes AdwCleaner 8.4.0.0
# -------------------------------
# Build:    08-30-2022
# Database: 2022-10-10.1 (Cloud)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    06-12-2023
# Duration: 00:00:04
# OS:       Windows 10 (Build 19045.3031)
# Scanned:  32098
# Detected: 0

 

???

Is the date from the cloud database not relevant at all and AdwareCleaner is still using the newest definitions?

 

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

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[1cast]

Still no updates, Database is now 9 Months old. Will there be any updates in the future ?

[Porthos]

7 hours ago, 1cast said:

Still no updates, Database is now 9 Months old. Will there be any updates in the future ?

Please remove your current version and download a new version. https://adwcleaner.malwarebytes.com/adwcleaner?channel=release

If that does not fix your issue, Please do the following.

WARNING: Do Not click the Repair System under Advanced unless requested by a Malwarebytes support agent or authorized helper

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
• A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply
  
   

Thank you