More questions about the browser guard integration in the app

[Badran]

I previously made a thread about how the detections weren’t showing up in the RTP menu, but that got fixed.

I just wanted to ask how often those statistics there get updated, and how the integration works in regards to displaying these statistics.

Thank you.

[Badran]

I noticed that it reset on the Friday, and I assume that’s because it had been 30 days because I got my monthly security notification.

Since then it displays that 95 ads/trackers have been blocked, but the statistics on show that 178 ads/trackers have been blocked since Friday.

This is why I’m unsure about how it works.

[gatortail]

Malicious blocks are shared in real-time.

Ad/Tracker blocks are shared every 24 hrs because of the sheer volume of the them.

[Badran]

I see.

I suppose I should give it more time then? It’s been displaying 95 blocked since Saturday I want to say.

[gatortail]

You may try restarting your browser if it's been open for a while.

[Badran]

I usually have it closed, but the part in the RTP statistics within the application still says it’s 95 ads/trackers blocked for some reason.

I don’t know if this is because of Firefox in particular or something like that.

When it comes to extension I only have both ublock origin, and Malwarebytes browser guard, but I doubt ublock would have any sort of impact on what’s displayed within the application itself.

Edited June 12, 2023 by Badran

[Badran]

I can post logs later if needed.

Ill be waiting until them because it could update before then, unless it updates at midnight.

[gatortail]

Yes, if you don't see it update tomorrow please share your logs and screenshots of the MBAM vs BG block statistics.

[Badran]

These statistics reset on the 9th, since it had been 30 days.

Since the 10th, there was over 100 ads and trackers blocked.

Updated the logs since it's still occuring as of the latest update. I have the previous zip logs saved if those are required.

 

mbst-grab-results.zip

Edited June 18, 2023 by Badran
Updated logs again since this is still occuring as of the latest version of malwarebytes

[gatortail]

Thank you, we will research this.

[Badran]

Thank you.

Updated windows today, and this thing is still occurring.

Hopefully the logs help.

Hoping it’s not conflicting software or anything like that, which is causing issues.

Edited June 14, 2023 by Badran

[Badran]

I decided to update the logs again, as I installed a bunch of software updates including updating the browser guard to 2.6.4, and the issue is still there.

Hope that's ok.

Edited June 15, 2023 by Badran
Typo

[Badran]

I imagine if an update to Malwarebytes fixes the issue, it will say that on the forum.

Updated to the latest version, and it still occurs.

Im hoping it’s not something software like asus armoury crate that’s creating issues. I feel like I’m seeing items flicker on the display since I installed these updates, but that could just be my eyesight.

[Badran]

Funny that when I complain about armoury crate, it gets a couple of device updates, with one of them not updating properly. Seems like it installed properly after a restart, but I’m hoping it never broke anything.

[Badran]

So the RTP count went up by 4, but I don’t actually know if it’s fixed or not.

I updated Firefox to the latest update which came out today.

I suppose we’ll see tomorrow if it’s actually sorted out or not.

Edit for the 21st, it’s stuck at 99 now.

I could upload another set of logs later if needed, but I’m not on the computer as much right now since I’ve been ill.

Edited June 21, 2023 by Badran

[Badran]

Figured I'd get the logs, since it's been strange and is currently stuck at 99 since yesterday.

mbst-grab-results.zip

[gatortail]

Engineering is investigating.