my google account has malware or something

[robinredd]

i run adware cleaner and the attached is the log file . but as soon as i open google they all come right back.

it used to be only 7 now its 17

what ever it is im constantly dealing with the computer acting wired not working right

my phone to im not sure if it is because im logged into my google account on it and i also have the door dasher app installed so my phone really acts up bad but back to the lap top here is what comes back on adware cleaner and it keeps coming back this has been going on for awhile

# Malwarebytes AdwCleaner 8.4.0.0
# -------------------------------
# Build:    08-30-2022
# Database: 2022-10-10.1 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    06-08-2023
# Duration: 00:00:13
# OS:       Windows 8.1
# Cleaned:  17
# Failed:   0

***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

No malicious registry entries cleaned.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

Deleted       http://mysearch.avg.com/?cid={07DBDD3D-1518-4E62-9337-27C09405B360}&mid=8c0b3d327e62425fa081902b9b57527b-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=is015&pr=sa&d=2013-09-17 01:27:54&v=15.4.0.5&pid=safeguard&sg=0&sap=hp
Deleted       http://mysearch.avg.com/?cid={07DBDD3D-1518-4E62-9337-27C09405B360}&mid=8c0b3d327e62425fa081902b9b57527b-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=is015&pr=sa&d=2013-09-17 01:27:54&v=15.4.0.5&pid=safeguard&sg=0&sap=hp
Deleted       http://mysearch.avg.com/?cid={7D310939-AF75-4268-A69E-F327EC3D3983}&mid=4fb923ee23fb42ca84c842d9ad9e833f-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=hk018&coid=avgtbdishk&cmpid=&pr=sa&d=2014-03-25 23:04:55&v=18.0.5.292&pid=safeguard&sg=&sap=hp
Deleted       http://mysearch.avg.com/?cid={7D310939-AF75-4268-A69E-F327EC3D3983}&mid=4fb923ee23fb42ca84c842d9ad9e833f-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=hk018&coid=avgtbdishk&cmpid=&pr=sa&d=2014-03-25 23:04:55&v=18.0.5.292&pid=safeguard&sg=&sap=hp
Deleted       http://mysearch.avg.com/?cid={7D310939-AF75-4268-A69E-F327EC3D3983}&mid=4fb923ee23fb42ca84c842d9ad9e833f-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=hk018&coid=avgtbdishk&cmpid=&pr=sa&d=2014-03-25 23:04:55&v=18.1.7.598&pid=safeguard&sg=&sap=hp
Deleted       http://mysearch.avg.com/?cid={7D310939-AF75-4268-A69E-F327EC3D3983}&mid=4fb923ee23fb42ca84c842d9ad9e833f-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=hk018&coid=avgtbdishk&cmpid=&pr=sa&d=2014-03-25 23:04:55&v=18.1.7.598&pid=safeguard&sg=&sap=hp
Deleted       http://mysearch.avg.com/?cid={DFCF1974-39D6-4CCF-B0FD-7D0CE10A71E2}&mid=8c0b3d327e62425fa081902b9b57527b-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=dn011&pr=sa&d=2013-09-05 20:55:18&v=15.4.0.5&pid=safeguard&sg=0&sap=hp
Deleted       http://mysearch.avg.com/?cid={DFCF1974-39D6-4CCF-B0FD-7D0CE10A71E2}&mid=8c0b3d327e62425fa081902b9b57527b-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=dn011&pr=sa&d=2013-09-05 20:55:18&v=15.4.0.5&pid=safeguard&sg=0&sap=hp
Deleted       http://mysearch.avg.com/?cid={E95C9D74-7058-4F2F-AB69-1FCF21A66579}&mid=2d154549f0f7435ab1d5ec296946f500-dfcb606cca2ec00ba6fc946937dee889bd88fc34&lang=en&ds=co011&pr=sa&d=2013-09-17 14:12:00&v=15.4.0.5&pid=safeguard&sg=0&sap=hp
Deleted       http://mysearch.avg.com/?cid={E95C9D74-7058-4F2F-AB69-1FCF21A66579}&mid=2d154549f0f7435ab1d5ec296946f500-dfcb606cca2ec00ba6fc946937dee889bd88fc34&lang=en&ds=co011&pr=sa&d=2013-09-17 14:12:00&v=15.4.0.5&pid=safeguard&sg=0&sap=hp
Deleted       http://mystart.incredibar.com/mb185?a=6PQPmnracF&i=26
Deleted       http://mystart.incredibar.com/mb185?a=6PQPmnracF&i=26
Deleted       http://www.outfox.tv/?referid=
Deleted       https://mysearch.avg.com/?cid={7D310939-AF75-4268-A69E-F327EC3D3983}&mid=4fb923ee23fb42ca84c842d9ad9e833f-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=hk018&coid=avgtbdishk&cmpid=&pr=sa&d=2014-03-25 23:04:55&v=18.1.9.786&pid=safeguard&sg=&sap=hp
Deleted       https://mysearch.avg.com/?cid={7D310939-AF75-4268-A69E-F327EC3D3983}&mid=4fb923ee23fb42ca84c842d9ad9e833f-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=hk018&coid=avgtbdishk&cmpid=&pr=sa&d=2014-03-25 23:04:55&v=18.1.9.786&pid=safeguard&sg=&sap=hp
Deleted       https://mysearch.avg.com/?cid={7D310939-AF75-4268-A69E-F327EC3D3983}&mid=4fb923ee23fb42ca84c842d9ad9e833f-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=hk018&coid=avgtbdishk&cmpid=&pr=sa&d=2014-03-25 23:04:55&v=18.1.9.799&pid=safeguard&sg=&sap=hp
Deleted       https://mysearch.avg.com/?cid={7D310939-AF75-4268-A69E-F327EC3D3983}&mid=4fb923ee23fb42ca84c842d9ad9e833f-86ae94941e009fc5922bf5191a302b1e893e9ce9&lang=en&ds=hk018&coid=avgtbdishk&cmpid=&pr=sa&d=2014-03-25 23:04:55&v=18.1.9.799&pid=safeguard&sg=&sap=hp

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

***** [ Hosts File Entries ] *****

No malicious hosts file entries cleaned.

***** [ Preinstalled Software ] *****

No Preinstalled Software cleaned.

*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [6218 octets] - [31/03/2023 18:46:07]
AdwCleaner[C00].txt - [6392 octets] - [31/03/2023 18:48:13]
AdwCleaner[S01].txt - [5773 octets] - [04/04/2023 01:36:05]
AdwCleaner[C01].txt - [5679 octets] - [04/04/2023 01:38:26]
AdwCleaner[S02].txt - [5726 octets] - [12/04/2023 04:01:40]
AdwCleaner[C02].txt - [5608 octets] - [12/04/2023 04:02:00]
AdwCleaner[S03].txt - [6584 octets] - [21/04/2023 12:19:18]
AdwCleaner[S04].txt - [6645 octets] - [26/04/2023 08:54:20]
AdwCleaner[S05].txt - [6706 octets] - [08/05/2023 20:37:08]
AdwCleaner[C05].txt - [6677 octets] - [08/05/2023 20:39:17]
AdwCleaner[S06].txt - [6094 octets] - [27/05/2023 09:48:07]
AdwCleaner[C06].txt - [5976 octets] - [27/05/2023 09:48:32]
AdwCleaner[S07].txt - [6216 octets] - [27/05/2023 10:15:55]
AdwCleaner[C07].txt - [6098 octets] - [27/05/2023 10:16:05]
AdwCleaner[S08].txt - [6338 octets] - [02/06/2023 16:53:27]
AdwCleaner[C08].txt - [6220 octets] - [02/06/2023 16:54:00]
AdwCleaner[S09].txt - [6460 octets] - [08/06/2023 11:27:14]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C09].txt ##########
 

[Porthos]

@robinredd

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions:

1. Download the Malwarebytes Support Tool.
2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
3. In the User Account Control (UAC) pop-up window, click Yes to continue the installation.
4. Run the MBST Support Tool.
5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
6. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.
7. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste.

For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent.

Thank you.

 

[AdvancedSetup]

Hello  @robinredd

 

My screen name is AdvancedSetup and I will assist you with your system issues.
 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

• Please follow all steps in the provided order and post back all requested logs
• Please attach all log files to your post, unless otherwise requested
• Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans have been completed.
• Temporarily disable Microsoft SmartScreen to download the software below if needed. Make sure to turn it back on once the scans are completed.
• Searching, detecting, and removing malware isn't instantaneous and there is no guarantee to repair every system.
• Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
• Do not run online games while the case is ongoing. Do not do any free-wheeling or risky web-surfing.
• Only run the tools I guide you to use. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
• Cracked, Hacked, or Pirated programs are not only illegal but also can make a computer a malware victim.
• Having such programs installed is the easiest way to get infected. It is the leading cause of ransomware encryption. It is at times also a big source of current Trojan infections.
• If there are any on the system you should uninstall them before we proceed.
• Please be patient and stick with me until I give you the "all clear". We don't want to waste your time, please don't waste ours.
• If your system is running Discord, please be sure to Exit it while this case is ongoing.

 

To begin, please post back the log as requested above by @Porthos

 

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks