Massively excessive data 137gig

[Daniel_L_Lane]

Crazy data usage, 137 gigs.. has sent me into $200 excess data usage and now phone company has stopped my data. I will be seeking reimbursement please add I can see many others have the same problems

[SchaelE]

Same for me as of today. Extremly bad for my wife as it takes all amount of mobile data within seconds for a whole month.

[mbam_mtbr]

@Daniel_L_Lane,

We deeply apologize for the inconvenience this has caused. The issue is due to corruption on Malware database 2023.06.05.01. Updating to the latest Malware database 2023.06.06.01 will resolve. You can resolve this issue by performing a force update on Malwarebytes for Android: Manually update database in Malwarebytes for Android

We are investigating the root cause of this issue to prevent any future problems.

Once again, we apologize for this issue,

[Daniel_L_Lane]

Sorry is ok, but please tell how you will send funds to my bank account to pay for the excess charges? Thank you so much

[Daniel_L_Lane]

20 minutes ago, SchaelE said:

Same for me as of today. Extremly bad for my wife as it takes all amount of mobile data within seconds for a whole month.

Yes my data was turned off now for next 3 weeks. Luckily my phone is dual Sim card slots, so I went to 711 fuel station and got amaysim 80 gigs for $20 until next cycle..

 

$220 reimbursement please Malwarebytes, $200 excess data and $20 for temp Sim card please let me know how you will proceed with funds transfer.

[msherwood]

Please see this thread: 

Locking this thread to help us sort through and respond to everyone.