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I just updated MB. As always, I got a popup telling me that both MB and Windows Defender were off. I have always been under the impression that once the MB update finishes, both it and Windows Defender will be on. However, apparently Windows Defender is not on, and I can't get it to turn on. All I can do is have it run an occasional scan, which I don't think is what I want. How can I have both MB and WD protecting my system?

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

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Thanks very much, Porthos, for your very prompt and helpful reply. I've now turned off the setting you highlighted. Is that all I need to do? When I looked at Security Providers, it said MB Antivirus is turned on, and Windows Firewall is turned on, but it claimed that Web Protection has no providers.  ??? 

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12 minutes ago, whatmeworry? said:

Is that all I need to do?

Yes

13 minutes ago, whatmeworry? said:

When I looked at Security Providers, it said MB Antivirus is turned on, and Windows Firewall is turned on, but it claimed that Web Protection has no providers.  ??? 

It is supposed to say this.

image.thumb.png.ff00aff24a17022d23792cfbbfb934f4.png

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  • Root Admin

Please make the following change in Malwarebytes if you're using the Premium or Trial version

  • Please open Malwarebytes. Click on the small gear icon to open the Settings and go to the Security tab.
  • Then turn off "Always register Malwarebytes in the Windows Security Center"
  • Restart the computer

image.png.ced4aa64af4718ab767f579cc39014

 

It is highly unlikely that you need to setup exclusions for Windows Defender, however if you experience any issues, please see the following article.

Malwarebytes for Windows antivirus exclusions list
https://support.malwarebytes.com/hc/en-us/articles/360038522974-Malwarebytes-for-Windows-antivirus-exclusions-list

We are not aware of any currently known issues between Windows Defender and Malwarebytes Premium

 

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