Microsoft Word is not a virus, rootkit or ransomware

[BlahUseless]

Malware Bytes sucks for anyone using Microsoft Word. It closes Microsoft Word down as an “exploit” and closes down the program. And they make sure the solution is so convoluted (wait forever to get a reply, download this, troubleshoot that, basically be a QA code tech for free) that it becomes an advertisement for other anti-spyware programs

[Porthos]

Please set Malwarebytes exploit settings back to default.

[Porthos]

If the above does not work we need only one detection log showing the detection.

You can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

 

If you click on the View option you should get something similar to the following with other options available.

 

 

 

 

Thank you

[BlahUseless]

Here's three detection files

 

 

bs1.txt bs2.txt bs3.txt

[Porthos]

11 minutes ago, BlahUseless said:

Here's three detection files

Did you do the reset as instructed?

[BlahUseless]

yep

[Porthos]

The developer has not logged into the forum since May 10. I am working through back channels to get you and a couple of others some assistance.

The log is not descriptive enough  (not your fault) to advise on which individual setting to disable in the advanced settings too correct your issue.

 

[BlahUseless]

Ok

[Porthos]

@Arthi

[Arthi]

Sorry missed replying here. I sent a DM to the customer. Thanks.

[BlahUseless]

It looks like the automatic closing of Microsoft Word isn't happening anymore. Someone at MalwaresBytes must have slipped in an update. I'm going to give it a couple more days before I say the issue is fixed.

[BlahUseless]

So now Malware Bytes is going after Avast anything instead. Avast Driver, Avast Premium, it now targets those two since it's not going after Microsoft Word anymore

[Porthos]

41 minutes ago, BlahUseless said:

So now Malware Bytes is going after Avast anything instead. Avast Driver, Avast Premium, it now targets those two since it's not going after Microsoft Word anymore

Please post a log showing the detection or detections showing Avast.

You can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

 

If you click on the View option you should get something similar to the following with other options available.

 

 

 

 

Thank you