Jump to content


Recommended Posts

malware bytes is blocking outbound File domclickext.xyz. I did some googling and it came up as Adware and a potential privacy risk. I cannot find it in my programs. Please help.



Edited by AdvancedSetup
Removed log
Link to post
Share on other sites

  • Root Admin

Hello  and  :welcome:    @DogLover


My screen name is AdvancedSetup and I will assist you with your system issues.

Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow all steps in the provided order and post back all requested logs
  • Please attach all log files to your post, unless otherwise requested
  • Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans have been completed.
  • Temporarily disable Microsoft SmartScreen to download the software below if needed. Make sure to turn it back on once the scans are completed.
  • Searching, detecting, and removing malware isn't instantaneous and there is no guarantee to repair every system.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Do not run online games while the case is ongoing. Do not do any free-wheeling or risky web-surfing.
  • Only run the tools I guide you to use. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Cracked, Hacked, or Pirated programs are not only illegal but also can make a computer a malware victim.
  • Having such programs installed is the easiest way to get infected. It is the leading cause of ransomware encryption. It is at times also a big source of current Trojan infections.
  • If there are any on the system you should uninstall them before we proceed.
  • Please be patient and stick with me until I give you the "all clear". We don't want to waste your time, please don't waste ours.
  • If your system is running Discord, please be sure to Exit it while this case is ongoing.


To begin, please do the following so that we may take a closer look at your installation for troubleshooting. This is a report only.

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you



Link to post
Share on other sites

Hi, Would roboform password manager give you sensitive information about my passwords that I should uninstall, or can I leave it installed? I know the passwords are stored in the cloud but am unsure whether the files are also stored on my device.

Link to post
Share on other sites

It may also be important that the file that Malwarebytes said was being blocked was google chrome, I am unsure if this means that domclick is rooted in chrome. Malwarebytes premium couldn't detect any malware when it scans either.

Link to post
Share on other sites

  • Root Admin

No the logs do not include anything from RoboForms database @DogLover

The logs will help us to see what is running on your system. It very well could be that you need to clean up Google Chrome.

You can try the following if you like




Please follow the directions from the following topic.


Thank you


Link to post
Share on other sites

Malwarebytes scan still found nothing, however, Malwarebytes still blocked a website when I click links on what I know to be safe websites. The link it blocked was domclick. which seems like it may be a redirect thing?

Link to post
Share on other sites

Hi, I want you to know that I am going to contact my administration IT because the issue appears to be isolated to their website, which I had not noticed before. I want you to know so that you don't devote too much extra work to this in the meantime. i probably won't respond to this thread until later tomorrow afternoon.

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.