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Hello @dhart101 and :welcome::

Thank you for the files you posted above.

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions:

  1. Download the Malwarebytes Support Tool.
  2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
  3. In the User Account Control (UAC) pop-up window, click Yes to continue the installation.
  4. Run the MBST Support Tool.
  5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
  6. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.
  7. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste.

For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted.

Thank you.

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@dhart101

Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections.

You are running illegal software on your system:

Quote

Category: Trojan
Path: file:_C:\Users\OEM\Downloads\Native Instruments Kontakt v7.2.0 Rev.3 WIN-bobdule\Native Instruments Kontakt v7.2.0 Rev.3 WIN-bobdule\Kontakt 7.2.0 Patcher.exe

 

Please uninstall all illegal components of Native Instruments via Start > Settings > Apps now, before we start the cleaning procedure:

Quote

Native Instruments Blocks Base (HKLM-x32\...\Native Instruments Blocks Base) (Version: 1.0.1.1 - Native Instruments)
Native Instruments Controller Editor (HKLM-x32\...\Native Instruments Controller Editor) (Version: 2.7.6.0 - Native Instruments)
Native Instruments Expansions Selection (HKLM-x32\...\Native Instruments Expansions Selection) (Version: 1.0.0.10 - Native Instruments)
Native Instruments Guitar Rig 6 (HKLM-x32\...\Native Instruments Guitar Rig 6) (Version: 6.3.0.0 - Native Instruments)
Native Instruments Kinetic Treats (HKLM-x32\...\Native Instruments Kinetic Treats) (Version: 1.1.0.4 - Native Instruments)
Native Instruments Komplete Kontrol (HKLM-x32\...\Native Instruments Komplete Kontrol) (Version: 2.9.0.0 - Native Instruments)
Native Instruments Komplete Kontrol Driver (HKLM-x32\...\Native Instruments Komplete Kontrol Driver) (Version:  - Native Instruments)
Native Instruments Komplete Kontrol MK2 Driver (HKLM-x32\...\Native Instruments Komplete Kontrol MK2 Driver) (Version:  - Native Instruments)
Native Instruments Kontakt 7 (HKLM-x32\...\Native Instruments Kontakt 7) (Version: 7.2.0.0 - Native Instruments)
Native Instruments Kontakt Factory Library 2 (HKLM-x32\...\Native Instruments Kontakt Factory Library 2) (Version: 1.0.4.1 - Native Instruments)
Native Instruments Kontakt Factory Selection 2 (HKLM-x32\...\Native Instruments Kontakt Factory Selection 2) (Version: 1.0.1.1 - Native Instruments)
Native Instruments Mikro Prism (HKLM-x32\...\Native Instruments Mikro Prism) (Version: 1.1.0.14 - Native Instruments)
Native Instruments Monark (HKLM-x32\...\Native Instruments Monark) (Version: 1.3.1.4 - Native Instruments)
Native Instruments Native Browser Preview Library (HKLM-x32\...\Native Instruments Native Browser Preview Library) (Version: 1.1.0.28 - Native Instruments)
Native Instruments NIHostIntegrationAgent (HKLM-x32\...\Native Instruments NIHostIntegrationAgent) (Version: 1.12.0.0 - Native Instruments)
Native Instruments NTKDaemon (HKLM-x32\...\Native Instruments NTKDaemon) (Version: 1.11.0.0 - Native Instruments)
Native Instruments Play Series Selection (HKLM-x32\...\Native Instruments Play Series Selection) (Version: 1.0.0.6 - Native Instruments)
Native Instruments Reaktor 6 (HKLM-x32\...\Native Instruments Reaktor 6) (Version: 6.4.3.0 - Native Instruments)
Native Instruments Reaktor Factory Selection R2 (HKLM-x32\...\Native Instruments Reaktor Factory Selection R2) (Version: 1.0.1.7 - Native Instruments)
Native Instruments Reaktor Prism (HKLM-x32\...\Native Instruments Reaktor Prism) (Version: 1.6.1.1 - Native Instruments)
Native Instruments Supercharger (HKLM-x32\...\Native Instruments Supercharger) (Version: 1.4.5.34474 - Native Instruments)
Native Instruments TRK-01 Bass (HKLM-x32\...\Native Instruments TRK-01 Bass) (Version: 1.0.0.10 - Native Instruments)

 

Thank you for your cooperation.

Edited by MKDB
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@dhart101

Thank you.

 

We will start with a FRST fix.

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\OEM\Downloads\ ).

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the FIX button only once and wait.
  • Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
  • Please note: This Fix will remove all temporary files, empty recycle bin and will remove cookies and my result in some websites indicating they do not recognize your computer. It may be necessary to receive and apply a verification code.
  • Please note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program, agree to the request.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.
  • FRST will create a .zip file like < Date_Time.zip >, for example 20.02.2022_11.33.52.zip, on your desktop as well. Please attach this file as well with your next answer.

 

 

 

fixlist.txt

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Thanks @dhart101.

 

Please run a fresh scan with FRST as well as SecurityCheck.

 

 

 

Step 1

  • Run FRST again.
  • Do not change any settings.
  • Press the Scan button.
  • FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run.
  • Please attach these logfiles to your next reply.

 

 

Step 2

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt
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Thank you @dhart101.

The FRST fix was successful.

How is your system running at the moment? Are there still any signs of infection or other issues?

 

Please update the following programs (or uninstall them if you do not use them any longer):

Notepad++ (64-bit x64) v.8.4.9 Warning! Download Update
Python 3.10.5 (64-bit) v.3.10.5150.0 Warning! Download Update

7-Zip 22.00 (x64) v.22.00 Warning! Download Update
Uninstall old version and install new one.


WinRAR 6.11 (64-bit) v.6.11.0 Warning! Download Update

Discord v.1.0.9005 Warning! Download Update
Zoom v.5.13.11 (13434) Warning! Download Update

µTorrent v.3.6.0.46812 Warning! Ad-supported P2P-client.

Java 8 Update 361 (64-bit) v.8.0.3610.9 Warning! Download Update
Uninstall old version and install new one (jre-8u371-windows-x64.exe).

VLC media player v.3.0.17.4 Warning! Download Update

Adobe Acrobat DC (64-bit) v.22.001.20085 Warning! Download Update
^Please run Acrobat DC and go Help - Check for updates...^

Mozilla Firefox (x64 en-US) v.110.0 Warning! Download Update
GNU Privacy Guard v.2.3.7 Warning! Download Update
Gpg4win (4.0.3) v.4.0.3 Warning! Download Update

 

Edited by MKDB
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That sounds good @dhart101.

 

Thank you for your cooperation. You can use KpRm to remove FRST and other tools.

 

Please download KpRm by kernel-panik and save it to your desktop.

  • Right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, select Delete Tools under Actions.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log may open in Notepad titled kprm-(date).txt.  I do not need it. Just close Notepad if it shows up.

 

 

 

A few final recommendations:

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

https://www.bleepingcomputer.com/forums/t/287710/how-malware-spreads-how-your-system-gets-infected/

  1. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes.

 

 

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You're most welcome @dhart101. 😉

 

 

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

 

As this topic seems to be solved, I do not follow it any longer.

Take care!

 

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