Jump to content

Problems with possible false postive.


Retrovanian

Recommended Posts

A Scan said that I had Malware

Malware.AI.4213453967, C:\PROGRAM FILES (X86)\PUREVPN\DNS\DNSLEAKPROTECTOR.EXE, No Action By User, 1000000, -81513329, 1.0.69524, 7CE207F1DBBC7EADFB24348F, dds, 02297746, 3D0D05172D4F569BE114C17FCEE23152, C4069640860B32D23BC54C8D0D41AFE14860134AA8A9869832E7A5BBC70A1A47

This is a normal program I have had on my machine for years.. I submitted a ticket but it won't let me upload the file from the Malwarebytes Support Program.

How can I access my support ticket to add this file?

I tried submitting another ticket but it keeps telling me no product has been selected.

Fed up with all this hassle.

Kind regards James

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.