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File keeps showing after Malwarebytes deletes it.

Posterus96
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Posterus96

Posterus96

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I opened up a .exe tonight that I shouldn't have but wasn't thinking at the time. It said I needed to add permission or something to it but I didn't and then deleted it. I ran Malwarebytes and it would show 3 different detections after I finished scanning it. All relating to a file called KDcvs.cmd.exe located in my Users/*user*/appdata/roaming folder. So I would have it quarantined and restarted computer. I would delete it from Malwarebytes quarantine.  And then I scanned again. Still showed up. Did this multiple times. One time it showed 9 different items detected. 3 relating to same thing, and the other 6 relating to something called GoogleDriveAdvodrs. The Google one didn't show back up after Malwarebytes caught it. But now after multiple times of scanning, quarantining, and deleting, it isn't showing up anymore. Nothing seems wrong with my computer at the moment but now I am scared Malwarebytes just isn't detecting anything anymore. What do I do about this and how do I make sure everything is fine?

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AdvancedSetup

AdvancedSetup

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Hello  and  :welcome:    @Posterus96

 

My screen name is AdvancedSetup and I will assist you with your system issues.
 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow all steps in the provided order and post back all requested logs
  • Please attach all log files to your post, unless otherwise requested
  • Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans have been completed.
  • Temporarily disable Microsoft SmartScreen to download the software below if needed. Make sure to turn it back on once the scans are completed.
  • Searching, detecting, and removing malware isn't instantaneous and there is no guarantee to repair every system.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Do not run online games while the case is ongoing. Do not do any free-wheeling or risky web-surfing.
  • Only run the tools I guide you to use. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Cracked, Hacked, or Pirated programs are not only illegal but also can make a computer a malware victim.
  • Having such programs installed is the easiest way to get infected. It is the leading cause of ransomware encryption. It is at times also a big source of current Trojan infections.
  • If there are any on the system you should uninstall them before we proceed.
  • Please be patient and stick with me until I give you the "all clear". We don't want to waste your time, please don't waste ours.
  • If your system is running Discord, please be sure to Exit it while this case is ongoing.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting. This is a report only.

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you

 

 

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AdvancedSetup

AdvancedSetup

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Please go to Control Panel, Programs, Programs and Features, Uninstall a program

Then right-click and uninstall the following

  • Java 8 Update 311

 

 

Please run the following fix @Posterus96

 

 

 

NOTE: Please read all of the information below before running this fix.

  • NOTICE: This script was written specifically for this user, for use on this particular machine.
  • Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRSTEnglish.exe

Save the attached file:  FIXLIST.TXT to this folder C:\Users\kmcke\Downloads\

NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

  1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
  2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed in most, but not all cases.
  3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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AdvancedSetup

AdvancedSetup

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PLEASE NOTE it is 2:40 AM for me and I have work in the morning so I'll be heading out real soon.

 

Thank you for the log, overall it looks good. It removed a lot of unwanted items.

 

Please follow the directions from the following topic for a more extensive article on cleaning Google Chrome

Resetting Google Chrome to clear unexpected issues
 

 

Once that has been completed, please restart the computer again and get me the following log.

 

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

image.png

image.png

image.png

 

Thank you

 

 

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AdvancedSetup

AdvancedSetup

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@Posterus96

It's up to you, but I haven't met too many people that didn't have unwanted junk in Google Chrome. Though it is the most popular browser it's also one of the most intrusive into your privacy.

If you're not having issues and don't wish to clean it that's okay. It's there as an option at any time. 😁

 

Please uninstall, update, or otherwise address the following as appropriate for your system.

 

 

Then check for Windows Updates and install any updates found.

 

How is the computer running now?

What issues if any are you still having?

 

Thanks

 

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Posterus96

Posterus96

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My computer doesn't appear to have any issues right now. I mostly noticed that Malwarebytes had some detections and it freaked me out cause they weren't going away after being deleted multiple times. Then they just stopped showing up. I just wanted to make sure it wasn't hiding somewhere doing anything. Nothing out of the ordinary going on right now. Just logging back into accounts and all that. 

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AdvancedSetup

AdvancedSetup

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The logs look good and don't show any signs of an issue.

 

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt.
  • Please attach that file to your next reply. (not compulsory)

 

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

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Posterus96

Posterus96

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Whelp, my computer froze while I was trying to do a full scan with other setting on with malwarebytes. It eventually froze up a bit. So I hard reset it and now when I turn it on it is asking me to select the correct boot up device and when I do, it keeps giving me the same error message. 

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Posterus96

Posterus96

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Left it off for second. Still same issue. The storage device is still listed at the first boot option. The computer still detects the storage device and even if I select in the boot menu personally, it gives me the same issue. I think my ssd is messed up now.

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AdvancedSetup

AdvancedSetup

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It's possible. Probably need to build a Windows 10 installation disk so that you can boot from that and run some tools to check on it further.

See if you can do a Restore this way

 

Sorry to leave you, but I've been up since 8 AM and have to get some sleep for work

Will be back in a few hours

 

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Posterus96

Posterus96

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That is a massive relief. The issues only occurred after that fix when I tried to run that scan. Too big of a scan I suppose. And I am glad repairs don't affect personal data so hopefully windows just needs to be restored. But I will find out later. I will update you on the findings. I appreciate the help so far!

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Posterus96

Posterus96

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I booted the computer with the usb installed. It didn't seem like it was connectsd to the windows on my pc at first cause it wouldn't let me system restore cause it said I needed to select the correct operating system. So i turned it off using the windows off button and turned it on. Now it seems to detect it but the latest restore point is when I uninstalled Java 8 Update 311. At like 1:15am last night. I guess the other re-store point we had didn't make it then? Should I just go with that one then?

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