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Whoa, I really need help, so many problems with my computer.

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I was really stupid and downloaded an exe hoping to get free microsoft points, titan generator, and after I clicked it nothing happened. I then was worried it was a virus, so I deleted it, than ran a scan with malwarebytes. Then, 3 seconds after the scan began, it just shut down. I tried clicking it afterward and it said I don't have permission to access the file or something like that, and the shortcut changed from the malwarebytes thing to a generic one, I don't remember what it looks like because my desktop won't load, which leads me into my next problem. My desktop won't load, I used ccleaner to try to see if anything was messed up in the registry, there was quite a bit of things detected, notably something with malwarebytes in the name, so I deleted that entry, along with the others detected, and when I did that, bam the desktop dissapeared, and now it still doesn't show. When I try to go into safe mode, it just hangs right after I leave the welcome screen to log in, and it's just black with the safe mode text around the edges of the screen. I CAN however, access programs when I boot it up normally, but that's only through the task manager, all that shows is my wallpaper, which is how I am using internet explorer right now. And I also noticed that whenever I search in google, I've yet to try in any other search engine, I always get redirected when I click links, unless I view the cached version of it, which is a pain in the ass to do. Sorry this was such a long explanation, but I want to give as much detail as possible, so determining a fix to this can be quick. I really need help on this, I have had this computer for quite a while now and have gotten a load of files on it that would take forever to recover, so help would be appreciated. Thanks a bunch.

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Hi there,

Download DDS and save it to your desktop from here or here or here.

Disable any script blocker, and then double click dds.scr to run the tool.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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