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Trojan.BHO Re-occurrence

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After multiple weekly 2 hour scans which remove this malware, only to re-occur in a week or two, I am looking for any insight to completely rid my computer of this viscious malware. Below are the log files as instrcuted for additional help.

Malwarebytes' Anti-Malware 1.40

Database version: 2551

Windows 5.1.2600 Service Pack 3

11/3/2009 2:14:54 PM

mbam-log-2009-11-03 (14-14-54).txt

Scan type: Full Scan (C:\|)

Objects scanned: 209932

Time elapsed: 1 hour(s), 57 minute(s), 58 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 1

Registry Keys Infected: 3

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

C:\Program Files\Shared\lib.dll (Trojan.BHO) -> Delete on reboot.

Registry Keys Infected:

HKEY_CLASSES_ROOT\CLSID\{afd4ad01-58c1-47db-a404-fbe00a6c5486} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{afd4ad01-58c1-47db-a404-fbe00a6c5486} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{afd4ad01-58c1-47db-a404-fbe00a6c5486} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Program Files\Shared\lib.dll (Trojan.BHO) -> Quarantined and deleted successfully.


Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:46:29 PM, on 11/3/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16915)

Boot mode: Normal

Running processes:







C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe


C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe

C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe


C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe


C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

C:\Program Files\Utimaco\SafeGuard Easy\SgeClient.exe

C:\Program Files\Utimaco\SafeGuard Easy\SgeCtl.exe



C:\Program Files\Utimaco\SafeGuard Easy\WksCfgSrv.exe

C:\Program Files\Network Associates\Common Framework\udaterui.exe

C:\Program Files\Utimaco\SafeGuard Easy\Ecview.exe

C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe


C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

C:\Program Files\Altiris\Altiris Agent\AeXAgentUIHost.exe

C:\Program Files\Network Associates\Common Framework\McTray.exe


C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnui.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Network Associates\Common Framework\McScript_InUse.exe

C:\Program Files\lotus\Notes\NLNOTES.EXE

C:\Program Files\lotus\Notes\NCDaemon.exe

C:\Program Files\lotus\Notes\ntaskldr.EXE

C:\Documents and Settings\r28110\Desktop\spyware repair\tech\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.advisorcompass.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070209

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://desktop.google.com/uninstall-feedback.html?hl=en

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\udaterui.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [EdWizard] "C:\Program Files\Utimaco\SafeGuard Easy\EdWizard.exe" as

O4 - HKLM\..\Run: [sgeEcView] "C:\Program Files\Utimaco\SafeGuard Easy\Ecview.exe"

O4 - HKLM\..\Run: [uSG] C:\WINDOWS\system32\USG.EXE

O4 - HKLM\..\Run: [sGEConfiguration] "C:\Program Files\Utimaco\SafeGuard Easy\SGEConfigurations.bat"

O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe

O4 - HKLM\..\Run: [AltirisConfiguration] "C:\Program Files\Configuration\ConfigCheck\ScheduleConfig.vbs"

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [RunningApp] C:\Program Files\Configuration\shared\Runningapp.vbs

O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logon

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE

O4 - Global Startup: Principia Online Update.lnk = C:\Program Files\Morningstar\Principia\schedupd.exe

O4 - Global Startup: VPN Client.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: *.advisorcompass.com

O15 - Trusted Zone: *.ameriprise.com

O15 - Trusted Zone: *.ampf.com

O15 - Trusted Zone: *.ez-data.com

O15 - Trusted Zone: *.ez-data.com/java

O15 - Trusted Zone: *.ez-data.com/java/index.htm

O15 - Trusted Zone: *.ezdata.com

O15 - Trusted Zone: *.smartofficeonline.com

O16 - DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1FA44E01-A60B-4449-BF97-66CDAA200433} (SOConfig6 Class) - https://ampf.ez-data.com/java/downloads/SOConfig6.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab

O16 - DPF: {D22621D3-E219-4B03-AF3E-5E8AEF7CC70B} (SmartBridge6 Class) - https://ampf.ez-data.com/java/downloads/SmartOfficeLink6.cab

O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - https://webmail.advisorcompass.com/whalecom...ecom0/dwa7W.cab

O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup163.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ampf.com

O17 - HKLM\Software\..\Telephony: DomainName = ampf.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{54E5EA0E-AA83-4CD7-97C1-56334591C5B2}: Domain = ampf.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{54E5EA0E-AA83-4CD7-97C1-56334591C5B2}: NameServer =,

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ampf.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ampf.com,ampf.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ampf.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ampf.com,ampf.com

O18 - Filter hijack: text/html - {bd439970-5feb-4a58-8658-44393ef83fae} - C:\WINDOWS\batmeter16.dll

O20 - Winlogon Notify: NotLog - C:\WINDOWS\SYSTEM32\SGLogEx.dll

O20 - Winlogon Notify: SGLogNotification - C:\WINDOWS\SYSTEM32\SGLogNotification.dll

O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe

O23 - Service: Broadcom ASF IP Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe

O23 - Service: Symantec pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe

O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: SafeGuard Easy Client (SgeClient) - Unknown owner - C:\Program Files\Utimaco\SafeGuard Easy\SgeClient.exe

O23 - Service: SafeGuard Easy Control (SgeCtl) - Utimaco Safeware AG - C:\Program Files\Utimaco\SafeGuard Easy\SgeCtl.exe

O23 - Service: SafeGuard SGLOG Player (SgLogPlayer) - Utimaco Safeware AG - C:\WINDOWS\system32\SgLogPlayer.exe

O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe

O23 - Service: SafeGuard Easy Workstation Server (WksCfgSrv) - Utimaco Safeware AG - C:\Program Files\Utimaco\SafeGuard Easy\WksCfgSrv.exe


End of file - 10713 bytes

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Hello garyjbucks, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Thank you.

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I forgot one important thing. You are one version behind (currently at 1.41 and you are using version 1.40) and so your database is also out of date.

Please update your Malwarebytes program and then run a quick scan, followed by a full scan if you'd like. Post those logs in the forum link given above, along with the old one if you'd like, but your helper will definitely need the new scan logs.

Thank you.

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