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My USB got infected by a Shortcut worm


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Hello everyone.

My USB got infected by a Shortcut worm today. The virus hides all of the files in USB and creates a 4 KB shortcut. The shortcut has the icon of the USB and when clicked it opens another folder that shows the hidden files. However that shortcut isnt a real shortcut. When clicked it runs virus code cmd.exe in background and therefore infects the PC. 

Can malwarebytes bring back my files? I am scared that my pc will get infected too so I didnt plug the USB to clean with Malwarebytes, yet. I am a graphic design student so i cant afford to lose my adobe illustrator files.
 

Quick replies are really appreciated because today is the last day of my free trial. Thank you

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Hello @camilleferr and :welcome::

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions:

  1. Download the Malwarebytes Support Tool.
  2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
  3. In the User Account Control (UAC) pop-up window, click Yes to continue the installation.
  4. Run the MBST Support Tool.
  5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
  6. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.
  7. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste.

For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent.

Thank you.

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  • 2 weeks later...

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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