Want to verify that I've cleaned up this machine

[Stage Mgr Rob]

I am working a freinds computer that was having all sorts of weird pop ups. I ran MalwareBytes and I think it got everything. I ran HijackThis and noticed a couple of odd entries that aren't being removed. Also the Automatic Update service is being Stopped and Disabled and I can't get it to stay turned on. I am including the HijackThis log in hopes that someone will be able to help me. I'm am currently running a full MalwareBytes scan and I will post the log when it is requested.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:11:44 PM, on 11/3/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\Smc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Aptify 4.0\Services\Object Repository\AptifyObjectRepositoryService.exe

C:\Program Files\DesktopAuthority\RaMaint.exe

C:\Program Files\DesktopAuthority\DesktopAuthority.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\slClient.exe

C:\WINDOWS\system32\slpservice.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\slpmonx.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\DesktopAuthority\RAGui.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec Client Security\Symantec AntiVirus\SmcGui.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\RightFax\FaxCtrl.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\WINDOWS\Seiko\slpcap.exe

C:\Program Files\Malwarebytes' Anti-Malware\Copy (2) of mbam.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/

O2 - BHO: (no name) - {000cc0fb-509e-447f-a8e0-f19be49df8eb} - nigalepe.dll (file missing)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [RightFAX Print-to-Fax Driver] C:\Program Files\RightFax\\FaxCtrl.exe

O4 - HKLM\..\Run: [synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

O4 - HKLM\..\Run: [Desktop Authority GUI] "C:\Program Files\DesktopAuthority\ragui.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\Copy (2) of mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

O4 - Global Startup: SmartCapture.lnk = C:\WINDOWS\Seiko\slpcap.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms33 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1257278431809

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124206474014

O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) - https://secure.aiim.org/cgiweb/msrdp.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pc.mywebexpc.com/client/v_mywebex-aa/ra/ieatgpc.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = aiim.org

O17 - HKLM\Software\..\Telephony: DomainName = aiim.org

O17 - HKLM\System\CCS\Services\Tcpip\..\{B89D7613-7CBB-407C-8FCC-D3EEFD34D79C}: NameServer = 10.0.0.8,10.0.0.9

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = aiim.org

O20 - AppInit_DLLs: fifijami.dll

O23 - Service: Aptify Object Repository Service (AptifyObjectRepositoryService) - Aptify - C:\Program Files\Aptify 4.0\Services\Object Repository\AptifyObjectRepositoryService.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Desktop Authority Maintenance Service (DAMaint) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\RaMaint.exe

O23 - Service: Desktop Authority Service (DesktopAuthority) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\DesktopAuthority.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\WINDOWS\system32\slClient.exe

O23 - Service: SLPMONX - ProdEx Technologies - C:\WINDOWS\system32\slpservice.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SNAC.EXE

O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe

--

End of file - 9496 bytes

[miekiemoes]

Hi,

Please post the log from an "up to date" malwarebytes in your next reply together with a new Hijackthislog.

[Stage Mgr Rob]

Here are the updated MalwareBytes log and HijackThis log

Malwarebytes' Anti-Malware 1.41

Database version: 3092

Windows 5.1.2600 Service Pack 2

11/4/2009 1:24:01 PM

mbam-log-2009-11-04 (13-24-01).txt

Scan type: Full Scan (C:\|)

Objects scanned: 302274

Time elapsed: 33 minute(s), 41 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:24:41 PM, on 11/4/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\Smc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Aptify 4.0\Services\Object Repository\AptifyObjectRepositoryService.exe

C:\Program Files\DesktopAuthority\RaMaint.exe

C:\Program Files\DesktopAuthority\DesktopAuthority.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\slClient.exe

C:\WINDOWS\system32\slpservice.exe

C:\Program Files\DesktopAuthority\RAGui.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\slpmonx.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec Client Security\Symantec AntiVirus\SmcGui.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\RightFax\FaxCtrl.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\WINDOWS\Seiko\slpcap.exe

C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/

O2 - BHO: (no name) - {000cc0fb-509e-447f-a8e0-f19be49df8eb} - nigalepe.dll (file missing)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [RightFAX Print-to-Fax Driver] C:\Program Files\RightFax\\FaxCtrl.exe

O4 - HKLM\..\Run: [synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

O4 - HKLM\..\Run: [Desktop Authority GUI] "C:\Program Files\DesktopAuthority\ragui.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\Copy (2) of mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

O4 - Global Startup: SmartCapture.lnk = C:\WINDOWS\Seiko\slpcap.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms33 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1257278431809

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124206474014

O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) - https://secure.aiim.org/cgiweb/msrdp.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pc.mywebexpc.com/client/v_mywebex-aa/ra/ieatgpc.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = aiim.org

O17 - HKLM\Software\..\Telephony: DomainName = aiim.org

O17 - HKLM\System\CCS\Services\Tcpip\..\{B89D7613-7CBB-407C-8FCC-D3EEFD34D79C}: NameServer = 10.0.0.8,10.0.0.9

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = aiim.org

O20 - AppInit_DLLs: fifijami.dll

O23 - Service: Aptify Object Repository Service (AptifyObjectRepositoryService) - Aptify - C:\Program Files\Aptify 4.0\Services\Object Repository\AptifyObjectRepositoryService.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Desktop Authority Maintenance Service (DAMaint) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\RaMaint.exe

O23 - Service: Desktop Authority Service (DesktopAuthority) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\DesktopAuthority.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\WINDOWS\system32\slClient.exe

O23 - Service: SLPMONX - ProdEx Technologies - C:\WINDOWS\system32\slpservice.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SNAC.EXE

O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe

--

End of file - 9392 bytes

[miekiemoes]

Hi,

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

O2 - BHO: (no name) - {000cc0fb-509e-447f-a8e0-f19be49df8eb} - nigalepe.dll (file missing)

O20 - AppInit_DLLs: fifijami.dll

* Click on Fix Checked when finished and exit HijackThis.

Make sure your Internet Explorer is closed when you click Fix Checked!

Let me know in your next reply how things are now.

[Stage Mgr Rob]

Here you go:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:28:20 PM, on 11/4/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\Smc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Aptify 4.0\Services\Object Repository\AptifyObjectRepositoryService.exe

C:\Program Files\DesktopAuthority\RaMaint.exe

C:\Program Files\DesktopAuthority\DesktopAuthority.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\slClient.exe

C:\WINDOWS\system32\slpservice.exe

C:\Program Files\DesktopAuthority\RAGui.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\slpmonx.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec Client Security\Symantec AntiVirus\SmcGui.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\RightFax\FaxCtrl.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\WINDOWS\Seiko\slpcap.exe

C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [RightFAX Print-to-Fax Driver] C:\Program Files\RightFax\\FaxCtrl.exe

O4 - HKLM\..\Run: [synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

O4 - HKLM\..\Run: [Desktop Authority GUI] "C:\Program Files\DesktopAuthority\ragui.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\Copy (2) of mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

O4 - Global Startup: SmartCapture.lnk = C:\WINDOWS\Seiko\slpcap.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms33 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1257278431809

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124206474014

O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) - https://secure.aiim.org/cgiweb/msrdp.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pc.mywebexpc.com/client/v_mywebex-aa/ra/ieatgpc.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = aiim.org

O17 - HKLM\Software\..\Telephony: DomainName = aiim.org

O17 - HKLM\System\CCS\Services\Tcpip\..\{B89D7613-7CBB-407C-8FCC-D3EEFD34D79C}: NameServer = 10.0.0.8,10.0.0.9

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = aiim.org

O23 - Service: Aptify Object Repository Service (AptifyObjectRepositoryService) - Aptify - C:\Program Files\Aptify 4.0\Services\Object Repository\AptifyObjectRepositoryService.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Desktop Authority Maintenance Service (DAMaint) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\RaMaint.exe

O23 - Service: Desktop Authority Service (DesktopAuthority) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\DesktopAuthority.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\WINDOWS\system32\slClient.exe

O23 - Service: SLPMONX - ProdEx Technologies - C:\WINDOWS\system32\slpservice.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SNAC.EXE

O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe

--

End of file - 9266 bytes

[miekiemoes]

Hi,

This looks OK again. How are things now?

[Stage Mgr Rob]

Automatic Update is running correctly. I have not restarted the machine as of yet as there is a massive backlog of update and patches that need to be installed. I will let you know as what happens when I reboot.

Rob

[miekiemoes]

Good to hear.

Glad I could help.

Please read my Prevention page with lots of info and tips how to prevent this in the future.

And if you want to improve speed/system performance after malware removal, take a look here.

Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.

Happy Surfing again!

[miekiemoes]

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.