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My computer has a virus that can never be removed

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My english is not very good, mostly used google translate, but I really really need help.


There is an exception that pops up from time to time, and no matter how many scans, the source of the virus is still not found.


And the ip location shown in the abnormal state keeps changing again.


I tried to export one of the abnormal information and converted it into an English file,


Please help me.


system virus.txt

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Hello @ant10202000 and :welcome::

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions:

  1. Download the Malwarebytes Support Tool.
  2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
  3. In the User Account Control (UAC) pop-up window, click Yes to continue the installation.
  4. Run the MBST Support Tool.
  5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
  6. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.
  7. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste.

For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent.

Thank you.

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Remark: OP has got 2 separate threads on same issue. Going to close this one here. @ant10202000 Please stick with your thread https://forums.malwarebytes.com/topic/296677-my-computer-has-a-virus-that-can-never-be-removed/

The latter thread has the MBST grab report & MKDB has made replies there.

Edited by Maurice Naggar
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