Jump to content

New trojans appearing daily


Go to solution Solved by MKDB,

Recommended Posts

  • Solution

Hello @AFCChris  and  :welcome:

 

My name is MKDB and I will assist you.

 

 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow the steps in the given order and post back the log files.
  • Please copy and paste all log files into your post.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • As English is not my native language, please do not use slang or idioms. It may be hard for me to understand.
  • If you do not respond within 4 days, your topic will be closed.
  • Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure.

 

You said:

Quote

ESET web client locates 1-3 trojans though and removes them buyt they re=appear?

Please attach the logfile from ESET Online Scanner as well for my review.

Thank you!

Link to post
Share on other sites

Thank you @AFCChris.

 

We will run a fix with FRST to remove the malware on your system (Step 1).

Moreover, I would like you to run AdwCleaner as well (Step 2).

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\Chris\Downloads\ ).

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the FIX button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
  • Please note: This Fix will remove all temporary files and empty recycle bin.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.
  • FRST will create a .zip file like < Date_Time.zip >, for example 20.02.2022_11.33.52.zip, on your desktop as well. Please attach this file as well with your next answer.

 

 

Step 2

Please download AdwCleaner and save it to your desktop.

  • Double-click to run it.
  • Accept the End User License Agreement.
  • Click Scan Now.
  • When finished, if items are found please click Next / Quarantine.
  • Maybe your PC will be rebooted, AdwCleaner will be opened automatically.
  • Click View Log File.
  • AdwCleaner will open one log (AdwCleaner[Cxx].txt).
  • Please attach the log to your next reply.

 

 

 

fixlist.txt

Link to post
Share on other sites

Well done @AFCChris.

 

Please run KVRT and FRST now.

 

 

Step 1

Download Kaspersky Virus Removal Tool (KVRT) and save it to your Desktop.

  • Select the Windows Key and R Key together, the Run box should open.
  • Copy and paste the following string into the line:

C:\Users\Chris\Desktop\KVRT.exe -dontencrypt

  • Select „Ok“ in the Run box.
  • If the „Windows protected your PC“ window opens, select „More info“. A new windows will open, select „Run anyway“.
  • An EULA window from KVRT will open, tick all confirmation boxes then select "Accept".
  • A window from KVRT will open, select "Change Parameters".
  • In the new window ensure the following boxes are ticked:
    • System memory
    • Startup objects
    • Boot sectors
    • System drive
  • Then select "OK" and „Start scan“.
  • completed: If entries are found, there will be options to choose. If "Cure" is offered, leave as it is. For any other options change to "Delete", then select "Continue".
  • Usually, your system needs a reboot to finish the removal process.
  • Logfiles can be found on your systemdrive (usually C: ), similar like this:

C:\KVRT2020_Data\Reports\report_<data>_<time>.klr

  • Right click direct onto those reports, select > open with > Notepad.
  • Save the files and attach them with your next reply.

 

 

Step 2

  • Run FRST again.
  • Do not change any settings.
  • Press the Scan button.
  • FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run.
  • Please attach these logfiles to your next reply.
Link to post
Share on other sites

You are doing a very good job @AFCChris. 👍

We are on the home streight now... one last fix with FRST (Step 1) to remove some orphans and check windows system files and a final check with SecurityCheck (Step 2).

Tips for the future in the next post. 🙂

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\Chris\Downloads\ ).

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the FIX button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
  • Please note: This Fix will remove all temporary files and empty recycle bin.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.

 

 

Step 2

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

 

fixlist.txt

  • Like 1
Link to post
Share on other sites

You should update some programs (if your still need them) or uninstall them (if you don't need them anymore):

AMD Software v.21.40.28.03 Warning! Download Update
Git v.2.39.0 Warning! Download Update
Python 2.7.15 (64-bit) v.2.7.15150 Warning! Download Update
NVIDIA GeForce Experience 3.24.0.123 v.3.24.0.123 Warning! Download Update
Node.js v.16.16.0 Warning! Download Update
GitHub Desktop v.3.1.3 Warning! Download Update
Python 3.11.1 (64-bit) v.3.11.1150.0 Warning! Download Update
FileZilla 3.62.2 v.3.62.2 Warning! Download Update
Telegram Desktop v.4.6.5 Warning! Download Update
Mozilla Firefox (x64 en-US) v.108.0.1 Warning! Download Update

 

Thank you for your cooperation @AFCChris.

 

Please download KpRm by kernel-panik and save it to your desktop.

  • Right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, select Delete Tools under Actions.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log may open in Notepad titled kprm-(date).txt.  I do not need it. Just close Notepad if it shows up.

 

 

 

A few final recommendations:

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

https://www.bleepingcomputer.com/forums/t/287710/how-malware-spreads-how-your-system-gets-infected/

  1. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes.

 

Link to post
Share on other sites

Everything is fine @AFCChris.

 

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

 

As this topic seems to be solved, I do not follow it any longer.

Take care!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.